With the implementation of the IATA Safety Audit for Ground Operations (ISAGO), the primary aim is to drastically reduce accidents and injuries on the ground.  Gain knowledge on the ISAGO programme and the standards to which Ground Service Providers will be audited.

• Gain a comprehension knowledge of the ISAGO Programme
• Understand ISAGO Registration Process
• Learn about Standards and Recommended Practices as well as Audit Methodology used to conduct initial and recurrent audits of the Ground Services Providers

• Ground Services Providers’ Operations Managers
• Airline Ground Handling Operations Managers
• Airline & Ground Service Provider
• Safety Managers
• Quality Managers

• Introduction to ISAGO for Ground Services Providers
• ISAGO Programme
• ISAGO Registration
• Audit Sharing
• Audit Preparation
• ISAGO Standards and Recommended Practices
• Electronic Audit System