Managing People Performance
Maximise the performance of the people you manage.
How You Will Benefit
- Understand what a people manager does.
- Understand your strengths and development areas required to be a people manager.
- Learn how to communicate and give feedback to your staff.
- Better understand yourself and others.
- Understand the principles of managing day-to-day performance and how you can get the optimal results from your staff.
Designed for
- New and experienced line managers who want to learn or upgrade their knowledge and skills in people management.
Course participants are strongly encouraged to bring examples of people-related problems they face at work for discussion and investigation.
Course Content
- Describe the role and responsibilities of a manager.
- Describe how to use your sources of influence to get results.
- Analyse and understand yourself and others better.
- Communicate clearly and concisely.
- Get optimal performance results by setting clear expectations.
- Identify ways to maintain and enhance employees’ ability to produce excellent results.
- Apply techniques to maintain and enhance employees’ motivation.
- Give effective constructive and positive feedback.
- Learn and practice coaching skills that can be applied to improve employee performance and to develop employees’ full potential.
Course availability
If a session is not listed below, this course is not scheduled for classroom
delivery at this time.
Ask about onsite delivery -
All IATA classroom courses can be customised to your
needs and delivered onsite for groups at your location.
Contact us to learn more about this
cost-effective option.
|
| April 05 - April 09, 2010 |
| Singapore | Class No : 18711 | |
| Non-Members (USD) | $2,400.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $2,040.00 | Register |
| Developing Nations* (USD) | $1,680.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |
| April 26 - April 30, 2010 |
| Geneva, Switzerland | Class No : 18718 | |
| Non-Members (USD) | $2,400.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $2,040.00 | Register |
| Developing Nations* (USD) | $1,680.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |
| July 05 - July 09, 2010 |
| Montreal, Canada | Class No : 18729 | |
| Non-Members (USD) | $2,400.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $2,040.00 | Register |
| Developing Nations* (USD) | $1,680.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |
| September 13 - September 17, 2010 |
| Singapore | Class No : 18825 | |
| Non-Members (USD) | $2,400.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $2,040.00 | Register |
| Developing Nations* (USD) | $1,680.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |
| October 18 - October 22, 2010 |
| Geneva, Switzerland | Class No : 18838 | |
| Non-Members (USD) | $2,400.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $2,040.00 | Register |
| Developing Nations* (USD) | $1,680.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |