Advanced Airport Operations


Enhance your knowledge and improve your operational practices.


How You Will Benefit

  • Discover techniques and principles to improve your operational practices, solve problems and optimise benefits
  • Identify areas for improvement in your facilitation processes
  • Learn to secure your airport environment
  • Learn how to apply performance measurement techniques to support key operational project needs
  • Participate in challenging exercises, identify priorities and present results in a time-constrained environment,and reconcile divergent views

Designed for

  • Airport managers and supervisors in the fields of operation services, maintenance, engineering,
    security and safety
  • Duty and station managers
  • Commercial, financial, public relations managers and supervisors, bankers, investment firms, consultants and all in the aviation industry who need to get a sound understanding of airport operations

Course Content

The Airport as an Operational System
Commercialization and Privatization
Customer Service
Relations with airlines
Facilitation
Airport Security
Safety
Managing the Environment
Emergency Preparedness
The Future of Airports

Classroom Courses

February 02 - February 06, 2009
Delhi, IndiaClass No : 16272
March 23 - March 27, 2009
Beijing, ChinaClass No : 15933
June 08 - June 12, 2009
Montreal, CanadaClass No : 15920
September 14 - September 18, 2009
Geneva, SwitzerlandClass No : 15925
Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details