Training

IATA-ODO Air Carrier Access Rules


Offered in cooperation with Open Doors Organization who is helping passengers with reduced mobility and disabilities.

The workshop aims to explain the US DoT’s Air Carrier Access Act 14 CFR Part 382's major directives regarding the implementation and conduct of barrier-free travel.  It addresses the standing regulation in comparison to approaches the EU’s 1107/2006 regulation by discussing current solutions and processes including how to handle conflict-of-law and becoming a Complaint Resolution Officer. Airline representatives will learn how to join forces with airports and potential service providers and to understand process- and organizational constraints in managing these regulations.


How You Will Benefit

  • Summarize the US DoT Air Carrier Access Act 14 CFR Part 382
  • Summarize the EU’s 1107/2006
  • Gain comprehensive list of resources
  • Become a CRO (Complaint Resolutions Officer)
  • Comparison of the 2 approaches (US-EU)

Designed for

  • Airline representatives 
  • Airport operators
  • Ground handlers/ service providers
  • Airport concessions
  • Aviation legal professionals

Course availability

If a session is not listed below, this course is not scheduled for classroom delivery at this time.

Ask about onsite delivery - All IATA classroom courses can be customised to your needs and delivered onsite for groups at your location.
Contact us  to learn more about this cost-effective option.

July 12 - July 14, 2010
Geneva, SwitzerlandClass No : 18741
August 25 - August 27, 2010
Montreal, CanadaClass No : 18747
November 01 - November 03, 2010
SingaporeClass No : 18754
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details