Leading to the IATA/FIATA Introductory Course Diploma, the IATA/FIATA Introductory Course is one of the requirements for accreditation as an IATA Cargo Agent. The Introductory Course takes into account a number of changes in the air cargo industry and the evolution of the industry towards the adoption of the Montreal Protocol.

• Make appropriate arrangements and reservations for international air cargo shipments
• Calculate correct rates and charges for general cargo and special cargo (specific commodity and class rates)
• Complete Air Waybills in accordance with applicable IATA rules and procedures
  

• Industry regulations; ICAO -IATA - FIATA
• The air cargo agency; The IATA cargo agent -The consolidator
• World geography; IATA 3-letter codes -time differences -calculation of transportation times
• Use of Guides; the OAG Air Cargo Guide
• Aircraft; bulk loading limitations -Unit Load
• Devices (ULDs) Handling facilities; aircraft and cargo terminal facilities
• Air cargo acceptance
• Cargo booking procedures
• Cargo automation
• Air cargo rates and charges; application of TACT (The Air Cargo Tariff)
• The Air Waybill; completion - labelling and marking

The training kit includes the following publications:

• Course Guide with Model exams and answers
• 2 Training Textbooks
• The OAG Cargo Guide Training Edition
• The Air Cargo Tariff - TACT Training Edition
• Map of Europe and the World
• Air Waybill extracts