The most costly element of ULD deployment is repair and maintenance (R&M). R&M costs the industry US$ 220 million per year. In addition, high incidence of damage forces airlines to create large inventory buffers. The root cause of such a heavy need for R&M lies in improper handling of ULDs, poor control of operations, and lack of effective track and trace.

• Learn how to handle aircraft ULD safely, and manage ULD operation efficiently.
• The IATA Training and Development Institute will help you to understand and achieve the compliance standards of the IATA Airport Handling Manual and the IATA Safety Audit for Ground Operations (ISAGO) programme.
• Develop your knowledge of the national transportation safety oversight on ULD operation, gain insight into the IATA unitization programme, identify ULD serviceability and apply damage prevention techniques.
• The IATA ULD Handling course will help you to master the principles of acceptance, processing and loading of unitized special cargo as well as the functions of ULD interlining, logistics and inventory control.

• Airline ground operations and cargo handling specialists
• Airport ground service providers
• Cargo terminal operators
• Ground operations training specialists
• Cargo training specialists
• Airline auditors and quality assurance managers
• ULD leasing company personnel
• Freight forwarders and consolidators

• Proper application of the IATA Airport Handling Manual and the ISAGO Standards Manual
• National transportation safety requirements and airline regulations
• Airlines and ground service providers responsibilities
• ULD classification and serviceability limits 
• IATA unitization programme
• ULD handling procedures
• Principles of aircraft loading
• Application of ground support equipment
• Carriage of unitized special cargoes
• Interlining, logistics and inventory control
• Damage prevention

• ULD Technical Manual