Learn how to apply civil aviation management principles and concepts to improve the effectiveness and efficiency of your air navigation system.

During practical exercises, resolve problems and issues associated with ANS management.

Solutions to practical exercises will reflect the concepts and principles addressed during the course thus assisting in the transfer of knowledge.

• Understand the issues and emerging business opportunities surrounding the application of the CNS/ATM system
• Grasp the latest technologies and management structures under development in ANS organisations
• Recognise the increasing importance and revenue-generating potential of ANS aviation activities
• Improve your effectiveness during a period of significant organisational, technological and operational change
• Find out about IATA's involvement in developing the worldwide ANS infrastructure

• All managers involved in planning or organising the modernisation of Air Navigation Systems, such as:
  • Directors of Air Traffic Services
  • Managers of Air Traffic Services
  • Managers of civil aviation administrations
  • Managers of airport authorities
  • Airline managers

• Changing Aviation Environment
• Civil Aviation Master Planning 
• Introduction to Course Integration Exercise and SWOT Analysis
• Civil Aviation Business Planning
• International Regulatory Framework
• CNS/ATM
• ANS Commercialization
• Technical Regulation
• Managing and Leading
• Financial Management
• User Charges and Insurance
• ANS Management
• Measuring and Managing ANS Performance
• Benchmarking and Best Practices
• Aviation Safety and Risk Management
• Strategic Thinking
• Legal Aspects of ANS
• Customer Relationship Management