ANS & Safety

ATC Team Resource Management & Safety (TRM)

This course enhances controller’s understanding of the mechanisms associated to errors in ATC and helps them to develop personal strategies to identify and manage the consequences in an operational environment. This course focuses specifically on situations where the human factor is clearly identified as a component to the system overall safety.


How You Will Benefit

  • Know the Human Factors elements in ATC
  • Know the key elements of the SHELL Model for ATC management
  • Manage your resources with a systemic and a process approach
  • Develop intrapersonal and interpersonal skills
  • Develop a safety and quality culture to increase efficiency
  • Focusing on team work and coordination

Designed for

  • General Managers of ATC organizations
  • Operations and Maintenance Managers and
  • Supervisors from ATC
  • Personnel from ANS authorities


Course availability

If a session is not listed below, this course is not scheduled for classroom delivery at this time.

Ask about onsite delivery - All IATA classroom courses can be customised to your needs and delivered onsite for groups at your location.
Contact us  to learn more about this cost-effective option.

Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details