Safety and Quality Management Processes

This course is intended for civil aviation administrations and air navigation services providers.  The main features of this course stress that the design of individual safety and quality management systems depend on specific ANS requirements.  However, for the benefits of global harmonization in ANS to be realized, a template tailored to individual needs in particular operating environments will be the basis for this course.

How You Will Benefit

Develop primary understanding of a safety management system (SMS) by addressing the necessary processes and procedures such that an acceptable level of risk (risk management) is maintained with specific operational results being achieved on a consistent basis (quality management).

Designed for

  • Civil aviation administrations
  • ANS Providers
  • Senior managers
  • Middle managers
  • Managers/supervisors

Course Content

  • Building Safety Management Systems (SMS) into ANS practices and procedures.
  • Link SMS and Quality Management into business planning processes.
  • Address structural changes for the CAA/ANSP to respond managerially to improved processes, including:
    •  Policy statements
    •  Accountabilities
    •  Safety programs
    •  Risk management programs
    •  Emergency response programs
    •  Continuous improvement programs

Classroom Courses

Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details