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Hospitality Management Diploma

DescriptionRequirements & Registration

The size of the hospitality industry offers employment opportunities that compliment your natural talents and interests. The growth of the hospitality industry allows you to explore diverse and unlimited employment opportunities with career advancement. Perhaps you are already working in hospitality and you seek opportunities for advancement or to apply your management and leadership skills in an exciting industry. By gaining basic knowledge in hospitality products and services, plus essential leadership and management training, you will be ready to apply effective skills in entrepreneurship, business strategy, operational planning and people/supply management in the hospitality sectors. These sectors include event planning, food & beverage, lodging and recreational tourism. All of these separate yet interconnected segments of the hospitality industry present opportunities to be part of a profession that delivers quality service. This professional study program offered in partnership with e-merit leads to a diploma that may be a key to new careers and career growth.

Who should attend

Anyone who works within the lodging, food & beverage, event planning, attraction, rail and cruise industries or who has studied hospitality services, including:

  • Reservation customer service and sales agents and assistant managers
  • Attractions/ tourism office/ restaurant hosts/hostesses
  • Front office and guest service agents, concierges and supervisors
  • Resort/ Hotel/ Cruise ship executive housekeepers
  • Bartenders; Waiters/ Waitresses; Flight/ Train stewards
  • Cooks, sous-chefs, kitchen supervisors or assistant managers
  • Banquet servers and assitant managers
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Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.