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Hospitality Services Diploma

DescriptionRequirements & Registration

Nearly one billion people travel to destinations outside their home country every year and a majority of them travel by air. Each international traveler arriving by air needs a place to sleep, access to meals and things to see or do. Their travel experiences are defined by the level of service they encounter at every stage of the journey.

Who should attend

  • Reservation customer service and sales agents
  • Attractions/ Tourism office/ Restaurants welcome desk hosts or hostesses
  • Hotel/ Resort front desk agents
  • Concierges
  • Resort/ Hotel/ Cruise ship housekeeping staff
  • Bartenders; Waiters/ Waitresses; Flight/ Train attendants
  • Cooks
  • Banquete servers

Additional info

How to Claim your Diploma
Candidates who have fulfilled the above-mentioned Diploma requirements, should send a copy of all four IATA Certificates to the ITDI Examinations Department, at the following address:

IATA Training & Development Institute
800 Place Victoria, P.O. Box 113, Montreal, Quebec, Canada H4Z 1M1.

Upon receipt of this proof of completion, IATA will issue your Diploma.


Additional information

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