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Hospitality Services Diploma

DescriptionRequirements & Registration

The world's air traffic is expected to increase at a constant rate for the next 20 years, creating millions of new jobs and contributing to global economic development.

Each international traveler needs a place to sleep, access to meals and things to see or do. Their travel experiences are defined by the level of service they encounter at every stage of the journey.

Who should attend

  • Reservation and sales agents
  • Tourism office staff
  • Hotel front desk agents
  • Housekeeping staff

Additional information

How to claim your Diploma
Candidates who have fulfilled the above-mentioned Diploma requirements, should send a copy of all four IATA Certificates to the ITDI Examinations Department, at the following address:

IATA Training & Development Institute
800 Place Victoria, P.O. Box 113, Montreal, Quebec, Canada H4Z 1M1.

Upon receipt of this proof of completion, IATA will issue your Diploma.


Additional information

© International Air Transport Association (IATA) 2015. All rights reserved.