Gain critical leadership skills with essential training for supervisors, managers ,and business owners through IATA.

• Learn more about management roles and responsibilities in the travel industry within organizations
• Motivate and inspire employees
• Gain the tools you need for negotiating
• Assess your business and learn about different special interest travel and tour production
• Diversify your knowledge with Harvard ManageMentor

• Entry level managers
• Middle-management in the travel industry
• Agency back office staff members
• Agency business owners

A single IATA diploma course combines textbook and e-learning materials to deliver 7 management modules to study. A CD-ROM is included in this course study kit, requiring the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.

Diploma requirements

IATA will award this Diploma to those who successfully complete the required courses below.

A candidate must achieve a passing mark of 60% on any course exam. To achieve distinction, a candidate must obtain 85%.