Use Safety Management Systems to improve safety and create business and operational efficiencies.

• Gain a solid understanding of ICAO Safety Management Systems and how to implement this systematic management approach
• Learn how all systems affecting your organization can be integrated using IATA's Integrated Aviation Management System (IAMS)
• Learn how to manage quality with a systemic, process-driven approach
• Benefit from a comprehensive overview of Human Factors in Aviation

• Managers and operational staff from Civil Aviation Authorities and Air Navigation Service Providers
• Managers and operational staff members from airlines, airports, manufacturers, and maintenance organizations

Candidates must complete two Required courses and two Elective courses within two years.

A passing mark of 70% or higher is required on all assignments and exams. A special distinction is awarded to candidates obtaining 90% or higher on all assignments and exams.