Become a Travel Sales Consultant "DTTC" with specialized industry knowledge and skills to sell travel through a consultative approach.

• Gain in-depth knowledge of the most popular international travel & tourism destinations
• Answer queries and give advice about travel & tourism products such as rail, bus and coach transportation, accommodation cruises and tours
• Interpret IATA Resolutions as they apply to accredited travel agencies
• Adopt effective selling skills in a Consultancy roles
• Construct more complex fares and routines and manage ticket exchanges and follow BSP procedures

• Students who have completed the Foundation Course or the previous Standard Course
• Agents in travel agencies or home based with some industry experience
• Staff of tour operators, consolidators and call centers
• Airline passenger sales agents working in reservations, sales, marketing, or ticket offices

Additional information

A single diploma course combines textbook and e-learning materials to deliver 9 modules to study. A CD-ROM is included in this course study kit, requiring the following minimum system requirements: Windows 95, Internet Explorer 5.5, 16MB memory.

Offered in partnership with UFTAA.

IATA will award this Diploma to those who successfully complete the required courses below.

A candidate must achieve a passing mark of 60% on any course exam. To achieve distinction, a candidate must obtain 85%.