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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Our full 2015 schedule is now available! Reserve your seats now to take advantage of the early bird discount. Select a course to find out more.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar



April - 2015
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore (IATA)
21 Apr - 24 Apr
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA)
21 Apr - 24 Apr
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
United Kingdom, London (IATA)
21 Apr - 24 Apr
This operational airspace management course looks at the Advanced Flexible Use of Airspace Concept and how it is integrated into network performance management both now and in the short-term future. Operational Airspace Management (ASM-OPS) - with the EUROCONTROL Institute of ANS
Luxembourg, Luxembourg (EC)
21 Apr - 23 Apr
 Understand the key roles and activities in running a travel distribution business and learn travel management principles and strategies. Managing a Travel Business - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
27 Apr - 29 Apr
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Apr - 1 May
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Canada, Montreal (IATA)
27 Apr - 1 May
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Italy, Rome (IATA)
27 Apr - 29 Apr
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Apr - 1 May
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
United States, Denver (IOSA)
27 Apr - 1 May
This course is an awareness course for ATM staff dealing with ATM security as regulators, project managers or ANSP security staff. Security Management in ATM (GEN-SEC) - with the EUROCONTROL Institute of ANS
Luxembourg, Luxembourg (EC)
27 Apr - 30 Apr
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore (IATA)
28 Apr - 30 Apr
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Turkey, Istanbul (HI)
29 Apr - 1 May
 Learn how to develop a project management plan, define scope, and determine project requirements. Project Management - University of Geneva (30 PDUs, classroom, 3 days)
Switzerland, Geneva (UoG-AV-IATA)
30 Apr - 2 May

May - 2015
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore (IATA)
4 May - 8 May
 Build on your knowledge of SMS, examining hazard and risk management,  SMS operation,  safety  assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
China, Beijing (IATA)
4 May - 8 May
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Spain, Madrid (IATA)
4 May - 8 May
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
United States, Miami (IATA)
4 May - 8 May
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Italy, Rome (IATA)
4 May - 8 May
The Network Strategic Plan is the means of defining essential short-term measures which will help to achieve high-level performance at European ATM level. Also adressed are the role of the Network Manager, the importance of reaching the Performance targets and the future SESAR deployment. Building a Future ATM System (GEN-FUT) - with the EUROCONTROL Institute of ANS
Luxembourg, Luxembourg (EC)
4 May - 8 May
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Ireland, Dublin (DAA-RTP)
4 May - 8 May
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
4 May - 8 May
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
4 May - 8 May
 Develop the skills required to effectively lead and manage successful projects. Project Management Essentials (30 PDUs, classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
4 May - 8 May
The course provides an overview of the functions and procedures applicable to this area, and highlights the roles and responsibilities of the main actors. Introduction to Air Traffic Flow and Capacity Management (ASM-ATFCM) - with the EUROCONTROL Institute of ANS
Luxembourg, Luxembourg (EC)
4 May - 7 May
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Singapore (IATA)
5 May - 7 May
 Drive a culture of excellence around customer service and communication. Airport Customer Service (Classroom, 3 days)
United Kingdom, London (IATA)
5 May - 7 May
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.  Baggage Handling Services and Systems (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
6 May - 8 May
This course has been developed in cooperation with Callisto Business Travel Training and Consultancy. Managing the Corporate Travel Program (Classroom, 3 days)
United Arab Emirates, Dubai (NV-IATA)
9 May - 11 May
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Jordan, Amman (IATA)
10 May - 14 May
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
11 May - 15 May
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Singapore (IATA)
11 May - 15 May
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Germany, Frankfurt (IATA)
11 May - 14 May
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
United Kingdom, London (IATA)
11 May - 15 May
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program.