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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar



June - 2015
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Spain, Madrid (IATA)
2 Jun - 4 Jun
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore (IATA)
3 Jun - 5 Jun
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
8 Jun - 12 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
Luxembourg, Luxembourg (EC-IATA)
8 Jun - 12 Jun
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
8 Jun - 10 Jun
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA)
8 Jun - 12 Jun
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
United States, Miami (IATA)
8 Jun - 12 Jun
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
Hong Kong SAR, Hong Kong (IOSA)
8 Jun - 12 Jun
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
8 Jun - 12 Jun
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
Belgium, Brussels (BRU-RTP)
8 Jun - 10 Jun
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
8 Jun - 12 Jun
Using the IATA Cargo-XML manual and toolkit, learn how to implement Cargo-XML within your organization and how to convert between Cargo-XML and Cargo-IMP. Cargo XML Messaging and Standards (Classroom, 3 days)
United Kingdom, London (IATA)
9 Jun - 11 Jun
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Shanghai (IATA)
10 Jun - 12 Jun
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
Singapore (IATA)
11 Jun - 11 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
United States, Miami (IATA)
15 Jun - 19 Jun
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
 Learn how to build a management system that integrates safety, quality and risk processesfor all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
 Learn aviation incident and accidentinvestigation requirements, techniques and working practices.Acquire a structured approach to managing safetyto prevent incidentsand accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Canada, Montreal (IATA)
15 Jun - 19 Jun
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
Singapore (IATA)
15 Jun - 19 Jun
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Singapore (IATA)
15 Jun - 17 Jun
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. International Air Cargo Law (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
15 Jun - 16 Jun
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
China, Beijing (IATA)
15 Jun - 19 Jun
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Italy, Rome (IATA)
15 Jun - 19 Jun
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Shanghai (IATA)
15 Jun - 19 Jun
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Canada, Montreal (IATA)
16 Jun - 19 Jun
Gain an overview of Aeronautical Information Services (AIS). AIS - Introduction (Classroom, 3 days)
Canada, Montreal (IATA)
16 Jun - 18 Jun
This course will help you learn how to allocate and coordinate airport slots by applying IATA's Worldwide Slot Guidelines (WSG), the accepted global standard for the policies, principles, and procedures of airport slot management. Airport Slots and Scheduling (Classroom, 3 days)
Canada, Vancouver (SlotConf)
20 Jun - 22 Jun
 Understand the legal framework of international air law regimes by studying the function of organizations involved in regulating the industry. International Air Law - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV-IATA)
22 Jun - 24 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore (IATA)
22 Jun - 26 Jun
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
22 Jun - 26 Jun
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
United States, Miami (IATA)
22 Jun - 26 Jun
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning (ERP) for Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (presencial, 5 días)
Singapore (IATA)
22 Jun - 26 Jun
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
22 Jun - 26 Jun
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
United States, Miami (IATA)
22 Jun - 26 Jun
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
United Kingdom, London (IATA)
22 Jun - 26 Jun
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
United States, Miami (IATA)
22 Jun - 26 Jun
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
United Kingdom, London (IATA)
22 Jun - 26 Jun
Learnthe messaging standards and technical requirements you must meet to make the e-CSD functional in your air cargo operations. Consignment Security Declaration (e-CSD) Standards and Implementation (Classroom, 3 days)
Germany, Frankfurt (IATA)
22 Jun - 24 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore (IATA)
22 Jun - 26 Jun
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
22 Jun - 26 Jun
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
22 Jun - 26 Jun
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Predictive Passenger Screening (Classroom, 4 days)
Ireland, Dublin (DAA-RTP)
22 Jun - 25 Jun
Further develop your project planning skills and acquire practical techniques to deal with real projects. You will gain hands-on experience using project software and understand how it can support your project planning. Project Management - Advanced (30 PDUs, classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
22 Jun - 26 Jun
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Trinidad and Tobago, Port of Spain (AATT-HST)
22 Jun - 26 Jun
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Belgium, Brussels (BRU-RTP)
22 Jun - 26 Jun
 Understand aviation environmental challenges and responses by drawing on best practices developed within the industry. Aviation and the Environment - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV-IATA)
25 Jun - 27 Jun
This course acts as the fourth day after the preceding IFPS and CIAO or NOP course. Although not required, it should be combined with the preceding IFPS and CIAO or NOP course. Air Traffic Flow Control Management for Aircraft Operators (NMO-ATFCM-AO-C) - with the EUROCONTROL Institute of ANS
Luxembourg, Luxembourg (EC)
25 Jun - 25 Jun
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Israel, Tel Aviv (IATA)
28 Jun - 2 Jul
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Jun - 3 Jul
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United Kingdom, London (IATA)
29 Jun - 3 Jul
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Spain, Madrid (IATA)
29 Jun - 3 Jul
 Understand safety oversight in civil aviation andreview the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
China, Beijing (IATA)
29 Jun - 3 Jul
 Strengthen your instructional skills to conduct effective training for CNS, AIS and MET training officers through exercises, demonstrations and practical activities. Train the Trainer for CNS, AIS and MET (Classroom, 4 days)
United States, Miami (IATA)
29 Jun - 2 Jul
 Learn the fundamentals of biojet fuel and its essential role in the future of aviation. Biojet Fuel Workshop (Classroom, 2 days)
Canada, Montreal (IATA)
29 Jun - 30 Jun
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
29 Jun - 3 Jul
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
United Kingdom, London (IATA)
29 Jun - 3 Jul
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul
This course, provided by the EUROCONTROL Directorate Single Sky (DSS) Civil-Military ATM Coordination Division, looks at the work being done to enhance future civil-military coordination in the Single European Sky. Civil Military ATM Cooperation (GEN-CIV/MIL) - with the EUROCONTROL Institute of ANS
Luxembourg, Luxembourg (EC)
29 Jun - 2 Jul
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
29 Jun - 3 Jul
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
29 Jun - 3 Jul
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
29 Jun - 3 Jul
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Mexico, Mexico City (PAU-HST)
29 Jun - 3 Jul
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
Belgium, Brussels (IATA)
29 Jun - 1 Jul
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
China, Beijing (IATA)
29 Jun - 3 Jul
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
France, Paris (ACFI-RTP)
29 Jun - 3 Jul
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Singapore (IATA)
29 Jun - 2 Jul
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
United States, Miami (IATA)
30 Jun - 1 Jul
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Italy, Rome (IATA)
30 Jun - 2 Jul
 Learn about airline accountability, credibility and reputation based on the response after an incident or accident. Crisis Management Center (CMC) and Family Assistance (Classroom, 3 days)
United States, Miami (IATA)
30 Jun - 2 Jul
This course has been developed in cooperation with Callisto Business Travel Training and Consultancy. Managing the Corporate Travel Program (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Jun - 2 Jul

July - 2015
 Understand safety oversight in civil aviation andreview the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
6 Jul - 10 Jul
 Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Spain, Madrid (IATA)
6 Jul -