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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Our entire 2014 calendar is now available online so that you can plan ahead and take advantage of our early bird discount.

Note: This calendar shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exams.

Training Classroom Calendar



April - 2014
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Qatar, Doha (QAC)
27 Apr - 1 May
 Learn about pricing passenger air travel and interpret fare rules and restrictions with an IATA appointed instructor. Passenger Fares Workshop - Basic (Classroom, 5 days)
India, Delhi (IATA)
28 Apr - 2 May
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Canada, Montreal (IATA)
28 Apr - 2 May
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Singapore (IATA)
28 Apr - 30 Apr
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Dominican Republic, Santo Domingo (IDAC)
28 Apr - 9 May
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
Ghana, Accra (GATA)
28 Apr - 2 May
 Understand the key roles and activities in running a travel distribution business and learn travel management principles and strategies. Managing a Travel Business - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG)
28 Apr - 30 Apr
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
Switzerland, Geneva (IATA)
28 Apr - 30 Apr
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Malaysia, Kuala Lumpur (IGHC)
30 Apr - 2 May

May - 2014
 Learn how to develop a project management plan, define scope, and determine project requirements. Project Management - University of Geneva (30 PDUs, classroom, 3 days)
Switzerland, Geneva (UoG)
1 May - 3 May
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Qatar, Doha (QAC)
4 May - 8 May
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
5 May - 9 May
 Aprende los fundamentos y aproveche de los ejemplos de diseño, implementación, y funcionamiento de un sistema bien establecido. Sistemas de gestión de seguridad (SMS) para la aviación civil (presencial, 5 días)
United States, Miami (IATA)
5 May - 9 May
 Develop your skills to lead successful projects through project management planning and project requirement assessment. Project Management - Advanced (30 PDUs, classroom, 5 days)
Singapore (IATA)
5 May - 9 May
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Singapore (IATA)
5 May - 9 May
 Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators. Performance-Based Navigation (PBN) II (Classroom, 5 days)
Ghana, Accra (GATA)
5 May - 9 May
Apprenez à gérer les clients et les situations difficiles en toute confiance, exploitez pleinement chaque contact client et renforcez la fidélisation. Service à la clientèle - Classroom - Français
Canada, Montreal (IATA)
5 May - 7 May
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
United States, Denver (IOSA)
5 May - 9 May
 Learn how to participate in an aircraft accident and incident investigation in accordance with ICAO Annex 13 standards. Aircraft Accident Investigation (Classroom, 5 days)
India, Delhi (IATA)
5 May - 9 May
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United Kingdom, London (IATA-TSA)
6 May - 9 May
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Qatar, Doha (QAC)
11 May - 15 May
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Saudi Arabia, Jeddah (SV)
11 May - 15 May
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
12 May - 16 May
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
12 May - 16 May
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Canada, Montreal (IATA)
12 May - 16 May
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Greece, Athens (DPAH)
12 May - 16 May
 学习在指导成人学习、培训设计和引导方面的核心方法并进行实践练习。此外,本课程提供很多应用这些方法和策略的机会。 DGR教员专业技能培训
China, Beijing (IATA)
12 May - 16 May
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
United Kingdom, Brighton (IOSA)
12 May - 16 May
 学习空运货物操作的先进议题,以成功的管理全球供应链上的货运。 高级货运技能和程序
Hong Kong SAR, Hong Kong (IATA)
12 May - 16 May
 Develop the skills required to effectively lead and manage successful projects. IATA/ICAO Project Management Essentials (I-TRAIN)
Canada, Montreal (IATA)
12 May - 16 May
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.  Air Transport Statistics (Classroom, 4 days)
Canada, Montreal (IATA)
13 May - 16 May
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United Kingdom, London (IATA-TSA)
13 May - 16 May
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Singapore (IATA)
14 May - 16 May
 Understand accounting terms and concepts; learn about financial statements and their construction. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
South Africa, Johannesburg (ATNS)
14 May - 16 May
 Handle unused taxes, fees, and charges when a ticket is submitted for rerouting. Passenger Tariff Workshop (Classroom, 3 days)
Singapore (IATA)
14 May - 16 May
Perfeccione su dirección de Sistema de Dirección de Seguridad (SMS) basado en el funcionamiento. Sistema de Dirección de Seguridad (SMS) para Aviación Civil - Nivel Avanzado (presencial, 5 días)
Dominican Republic, Santo Domingo (IDAC)
15 May - 21 May
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Saudi Arabia, Jeddah (SV)
18 May - 20 May
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Qatar, Doha (QAC)
18 May - 22 May
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Commercial Management (Classroom, 5 days)
Qatar, Doha (QAC)
18 May - 22 May
 Use this unique simulation program to test your skills as an airline manager. Build a business plan to return the virtual airline, Air Mercury, to profitability and instantly measure your results. Airline Business Management – Air MercuryTM simulation program (Classroom, 5 days)
Jordan, Amman (AACO)
18 May - 22 May
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
19 May - 23 May
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
19 May - 23 May
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
19 May - 23 May
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Singapore (IATA)
19 May - 30 May
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Singapore (IATA)
19 May - 23 May
 Learn how to prepare and manage your team's response to airport emergencies following ICAO and FAA standards and recommended practices for integrated response. Emergency Planning and Response for Airports (Classroom, 5 days)
Trinidad and Tobago, Port of Spain (AATT)
19 May - 23 May
 Prepare for the safety management requirements of ICAO annex 19 and comply with existing requirements for personnel licensing, operation of aircraft and more. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA)
19 May - 23 May
 Learn how to bring the necessary discipline and control to your operations; review strategies to identify problems, assign resources, and evaluate the effectiveness of your QMS. Quality Management System (QMS) Implementation (Classroom, 3 days)
Hong Kong SAR, Hong Kong (JAA)
19 May - 21 May
 Learn advance topics in air cargo operations, to successfully manage the movement of freight through the global supply chain. Cargo Skills and Procedures - Advanced (Classroom, 5 days)
Russia, Moscow (NPAC)
19 May - 23 May
 A requirement for all IATA member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
South Africa, Johannesburg (SAA)
19 May - 22 May
 Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Singapore (IATA)
20 May - 23 May
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.  Baggage Handling Services and Systems (Classroom, 3 days)
Canada, Montreal (IATA)
20 May - 22 May
 Receive tools to run safer and more cost-effective maintenance and engineering operations. MRM - Maintenance Resources Management (Classroom, 4 days)
Spain, Madrid (IATA)
20 May - 23 May
 Learn how to implement and integrate risk management within your organization and achieve effective internal controls with practical risk treatment action plans. Risk Management Practical Implementation (Classroom, 4 days)
Singapore (IATA)
20 May - 23 May
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
21 May - 23 May
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Shanghai (IATA)
21 May - 23 May