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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Our entire 2014 calendar is now available online so that you can plan ahead and take advantage of our early bird discount.

Note: This calendar shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exams.

Training Classroom Calendar



July - 2014
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
23 Jul - 25 Jul
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
United States, Miami (IATA)
28 Jul - 1 Aug
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Canada, Montreal (IATA)
28 Jul - 1 Aug
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
28 Jul - 30 Jul
 An introduction to QMS, its components and objectives. The course covers key regulatory and operational requirements for the design and control of an efficient QMS. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore (IATA)
29 Jul - 1 Aug

August - 2014
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
4 Aug - 8 Aug
 Aprenda a aplicar el principio de la practica sobre los programas de capacitación en normativas relativas a mercancías peligrosas. Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6 (presencial, 5 días)
United States, Miami (IATA)
4 Aug - 8 Aug
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (IMDG, Classroom, 3 days)
Singapore (IATA)
4 Aug - 6 Aug
 Develop your skills to lead successful projects through project management planning and project requirement assessment. Project Management - Advanced (30 PDUs, classroom, 5 days)
Canada, Montreal (IATA)
4 Aug - 8 Aug
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Dominican Republic, Santo Domingo (IDAC)
4 Aug - 15 Aug
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
India, Delhi (IATA)
4 Aug - 8 Aug
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (presencial, 5 días)
Singapore (IATA)
4 Aug - 8 Aug
 Learn how to identify and correct safety hazards while reducing costs. Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore (IATA)
4 Aug - 8 Aug
 Look at the key factors affecting airline performance and the revenue management methods used to control them with the aim of optimizing revenue per flight. Revenue Management - Introductory (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Aug - 6 Aug
 Improve your management of safe and efficient Air Navigation Services through this strategic approach which reviews all important aspects of the business. Management of Air Navigation Services (Classroom, 5 days)
Canada, Montreal (IATA)
11 Aug - 15 Aug
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Aug - 15 Aug
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Aug - 15 Aug
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Canada, Montreal (IATA)
11 Aug - 15 Aug
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore (IATA)
11 Aug - 15 Aug
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
11 Aug - 15 Aug
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Turkey, Istanbul (TKAA)
11 Aug - 15 Aug
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
China, Beijing (IATA)
11 Aug - 15 Aug
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Predictive Passenger Screening (Classroom, 4 days)
Singapore (IATA)
11 Aug - 14 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Sri Lanka, Colombo (UL)
11 Aug - 15 Aug
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Singapore (IATA)
12 Aug - 15 Aug
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Jordan, Amman (AACO)
12 Aug - 14 Aug
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.  Air Transport Statistics (Classroom, 4 days)
Jordan, Amman (IATA)
17 Aug - 20 Aug
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Aug - 22 Aug
 Learn the technical aspects about shipping infectious substances by air (Division 6.2 - Category A and B). Infectious Substance Transport (Classroom, 2 days)
Singapore (IATA)
18 Aug - 19 Aug
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
United Kingdom, London (IATA)
18 Aug - 22 Aug
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
United States, Miami (IATA)
18 Aug - 22 Aug
.Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Canada, Montreal (IATA)
18 Aug - 22 Aug
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Singapore (IATA)
18 Aug - 21 Aug
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Singapore (IATA)
18 Aug - 22 Aug
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Italy, Rome (IATA)
18 Aug - 22 Aug
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
China, Beijing (IATA)
18 Aug - 22 Aug
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
China, Beijing (IATA)
18 Aug - 22 Aug
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
China, Beijing (IATA)
18 Aug - 22 Aug
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
18 Aug - 22 Aug
 Develop the skills required to effectively lead and manage successful projects. IATA/ICAO Project Management Essentials (I-TRAIN)
Singapore (ICAO-IATA)
18 Aug - 22 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
18 Aug - 22 Aug
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
18 Aug - 22 Aug
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Kenya, Nairobi (KQ)
18 Aug - 20 Aug
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
United States, Denver (IOSA)
18 Aug - 22 Aug
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Canada, Montreal (IATA)
19 Aug - 22 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
20 Aug - 22 Aug
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Shanghai (IATA)
20 Aug - 22 Aug
 Explore regulatory issues related to airlines, civil aviation, airport administrations and air navigation services. This course was developed in partnership with EUROCONTROL Training Institute. Aviation Law for Managers (non-lawyers) GEN-LAW (Classroom, 5 days)
Jordan, Amman (AACO)
24 Aug - 28 Aug
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
United States, Miami (IATA)
25 Aug - 29 Aug
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
25 Aug - 29 Aug
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
25 Aug - 29 Aug
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Italy, Rome (IATA)
25 Aug - 29 Aug
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Canada, Montreal (IATA)
25 Aug - 28 Aug
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations.  Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore (IATA)
25 Aug - 29 Aug
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
United States, Miami (IATA)
25 Aug - 29 Aug
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
China, Beijing (IATA)
25 Aug - 29 Aug
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
India, Delhi (IATA)
25 Aug - 29 Aug
 Ensure that your organization's SMS is correctly implemented and monitored. An accelerated course for busy executives. Executive Advanced Safety Management Systems (SMS) (Classroom, 3 days)
Singapore (IATA)
25 Aug - 27 Aug
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
China, Beijing (IATA)
25 Aug - 29 Aug
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Canada, Montreal (IATA)
25 Aug - 29 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore (IATA)
25 Aug - 29 Aug
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Shanghai (IATA)
25 Aug - 29 Aug
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore (IATA)
25 Aug - 27 Aug
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Canada, Montreal (IATA)
26 Aug - 29 Aug
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
United Kingdom, London (IATA)
26 Aug - 28 Aug
 Learn international slot guidelines and regulations to coordinate the scheduling process between the airline network and slot coordinators. Airport Slots and Scheduling (Classroom, 3 days)
China, Beijing (IATA)
26 Aug - 28 Aug
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques  and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
China, Beijing (IATA)
26 Aug - 29 Aug

September - 2014
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
India, Delhi (IATA)
1 Sep - 5 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
1 Sep - 5 Sep
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
1 Sep - 5 Sep
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Switzerland, Geneva (IATA)
1 Sep - 4 Sep
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore (IATA)
1 Sep - 5 Sep
 Review current trends in customer choices and behavior and learn how to complete your marketing strategy with the integration of your frequent flyer program and partnerships. Alliances, Strategic Partnerships and Frequent Flyer Programs (Classroom, 3 days)
China, Beijing (IATA)
1 Sep - 5 Sep
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
China, Beijing (IATA)
1 Sep - 5 Sep
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
1 Sep - 5 Sep
Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR. Managing the Implementation of Aviation System Block Upgrades (ASBUs) (Classroom, 5 days)
Singapore (IATA)
1 Sep - 5 Sep
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Ghana, Accra (GATA)
1 Sep - 5 Sep
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Latvia, Riga (BT)
1 Sep - 5 Sep
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. IATA/ICAO Operations Excellence (I-TRAIN)
Switzerland, Geneva (ICAO-IATA)
1 Sep - 5 Sep
Learn the latest customs security programs and trade facilitation measures to help you simplify your company’s cargo business processes. Customs Security and Facilitation (Classroom, 3 days)
Switzerland, Geneva (IATA)
1 Sep - 3 Sep
 Learn how to deliver hands-on training to your air crew and ground personnel. Discover simulation exercises that use a trained actor to help you respond to unruly passengers and hijacking attempts.  Air Crew Security Train the Trainer (Classroom, 5 days)
Kenya, Nairobi (KQ)
1 Sep - 5 Sep
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Jordan, Amman (AACO)
1 Sep - 4 Sep
 This course complies with authority’s requirements for training of all persons involved in ULD operations. ULD Handling Fundamentals (Classroom, 3 days)
Hong Kong SAR, Hong Kong (JAA)
1 Sep - 3 Sep
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United Kingdom, London (IATA)
1 Sep - 5 Sep
 This course complies with authority’s requirements for training of all persons involved in ULD operations. ULD Handling Fundamentals (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
2 Sep - 4 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
2 Sep - 5 Sep
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Handling (Classroom, 3 days)
United States, Miami (IATA)
2 Sep - 4 Sep
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.  Baggage Handling Services and Systems (Classroom, 3 days)
United States, Miami (IATA)
2 Sep - 4 Sep
 Strategies to control costs and improve your revenue performance as an airline or service provider: resource optimization, subcontracting, product segmentation and more. Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days)
Singapore (IATA)
2 Sep - 4 Sep
 Learn how to integrate risk management into your operations, maximizing operational capability, reducing costs and improving resource allocation. Risk Management Foundations (Classroom, 4 days)
Singapore (IATA)
2 Sep - 5 Sep
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
United States, Miami (IATA)
3 Sep - 5 Sep
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Canada, Montreal (IATA)
3 Sep - 5 Sep
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Jordan, Amman (AACO)
7 Sep - 18 Sep
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Bahrain (GAA)
7 Sep - 11 Sep
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore (IATA)
8 Sep - 12 Sep
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
United States, Miami (IATA)
8 Sep - 12 Sep
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Canada, Montreal (IATA)
8 Sep - 12 Sep
 Deliver high-quality projects while avoiding delays and cost overruns. Monitoring and Controlling Multiple Projects (30 PDUs) (Classroom, 5 days)
Singapore (IATA)
8 Sep - 12 Sep
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore (IATA)
8 Sep - 12 Sep
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.  Total Quality Management (TQM) for Airports (Classroom, 5 days)
Canada, Montreal (IATA)
8 Sep - 12 Sep
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
China, Beijing (IATA)
8 Sep - 19 Sep
Améliorez vos compétences en communication et en présentation dans un environnement multiculturel. Compétences en Communication (Classroom, 5 days) - Classroom - Français
Canada, Montreal (IATA)
8 Sep - 12 Sep
 Develop the skills required to effectively lead and manage successful projects. Project Management Essentials (30 PDUs, classroom, 5 days)
United Kingdom, London (IATA)
8 Sep - 12 Sep
 Learn how to integrate risk management into your operations, maximizing operational capability, reducing costs and improving resource allocation. Risk Management Foundations (Classroom, 4 days)
United Arab Emirates, Abu Dhabi (GCAS)
8 Sep - 11 Sep
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
United States, Miami (IATA)
8 Sep - 12 Sep
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
8 Sep - 12 Sep
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore (IATA)
8 Sep - 10 Sep
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
8 Sep - 12 Sep
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
South Africa, Johannesburg (ATNS)
8 Sep - 11 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Kenya, Nairobi (KQ)
8 Sep - 12 Sep
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
United States, Miami (IATA)
8 Sep - 11 Sep
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
Germany, Frankfurt (IOSA)
8 Sep - 12 Sep
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United Kingdom, London (IATA)
9 Sep - 11 Sep
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Spain, Madrid (IATA)
9 Sep - 12 Sep
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Italy, Rome (IATA)
9 Sep - 11 Sep
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
9 Sep - 11 Sep
 Voulez-vous économiser 3 % à 5 % sur votre facture de carburant ? Exécutez un audit d'efficacité de carburant de votre propre organisation et entreprenez une mise en œuvre structurée et un programme de changement culturel. Efficacité de la Gestion et de la Conservation du Carburant (en salle de cours, 3 jours) - Classroom - Français
France, Paris (IATA)
9 Sep - 11 Sep
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
Israel, Tel Aviv (IATA)
10 Sep - 10 Sep
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Jordan, Amman (IATA)
14 Sep - 18 Sep
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
South Africa, Johannesburg (ATNS)
15 Sep - 19 Sep
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Canada, Montreal (IATA)
15 Sep - 19 Sep
 Get the required training foreseen in EU regulation 1082/2012 and position yourself to become an accredited EU Aviation Security Validator by an EU member state. Aviation Security Independent Validators - EU ACC3 (Classroom, 5 days)
Switzerland, Geneva (ACC3)
15 Sep - 19 Sep
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United Kingdom, London (IATA)
15 Sep - 19 Sep
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
Canada, Montreal (IATA)
15 Sep - 26 Sep
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
15 Sep - 19 Sep
 Learn international slot guidelines and regulations to coordinate the scheduling process between the airline network and slot coordinators. Airport Slots and Scheduling (Classroom, 3 days)
United States, Miami (IATA)
15 Sep - 17 Sep
 Learn about pricing passenger air travel and interpret fare rules and restrictions with an IATA appointed instructor. Passenger Fares Workshop - Basic (Classroom, 5 days)
India, Delhi (IATA)
15 Sep - 19 Sep
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
China, Beijing (IATA)
15 Sep - 19 Sep
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
China, Beijing (IATA)
15 Sep - 19 Sep
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning (ERP) for Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (presencial, 5 días)
Dominican Republic, Santo Domingo (IDAC)
15 Sep - 19 Sep
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Kenya, Nairobi (KQ)
15 Sep - 19 Sep
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
United Kingdom, London (IATA)
15 Sep - 19 Sep
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
Trinidad and Tobago, Port of Spain (AATT)
15 Sep - 19 Sep
 Explore regulatory issues related to airlines, civil aviation, airport administrations and air navigation services. This course was developed in partnership with EUROCONTROL Training Institute. Aviation Law for Managers (non-lawyers) GEN-LAW (Classroom, 5 days)
Kenya, Nairobi (KQ)
15 Sep - 19 Sep
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Learn how to participate in an aircraft accident and incident investigation in accordance with ICAO Annex 13 standards. Aircraft Accident Investigation (Classroom, 5 days)
Canada, Montreal (IATA)
15 Sep - 19 Sep
 The audit requirements, procedures and skills you need to know to get started as an internal auditor: audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Hong Kong SAR, Hong Kong (Avseco)
15 Sep - 19 Sep
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Spain, Madrid (IATA)
15 Sep - 17 Sep
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
Turkey, Istanbul (TKAA)
15 Sep - 26 Sep
 Learn how to plan and manage your day-to-day operations and interactions. Professional Air Cargo Supervisor (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA)
15 Sep - 19 Sep
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Russia, Moscow (NPAC)
15 Sep - 17 Sep
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Russia, Moscow (NPAC)
15 Sep - 17 Sep
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
United States, Arlington (IOSA)
15 Sep - 19 Sep
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
United States, Miami (IATA)
16 Sep - 16 Sep
Desarrollar las mejores prácticas para el manejo de combustible de jets/aeronaves El manejo de combustible de jets/aeronaves (presencial, 3 días)
Argentina, Buenos Aires (IATA)
16 Sep - 18 Sep
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
16 Sep - 18 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
17 Sep - 19 Sep
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Beijing (IATA)
17 Sep - 19 Sep
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. International Air Cargo Law (Classroom, 2 days)
Turkey, Istanbul (TKAA)
17 Sep - 18 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Bahrain (GAA)
21 Sep - 25 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Canada, Montreal (IATA)
22 Sep - 26 Sep
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Switzerland, Geneva (IATA)
22 Sep - 25 Sep
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
United States, Miami (IATA)
22 Sep - 26 Sep
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
22 Sep - 26 Sep
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Italy, Rome (IATA)
22 Sep - 26 Sep
 Learn advance topics in air cargo operations, to successfully manage the movement of freight through the global supply chain. Cargo Skills and Procedures - Advanced (Classroom, 5 days)
China, Beijing (IATA)
22 Sep - 26 Sep
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Hong Kong SAR, Hong Kong (JAA)
22 Sep - 25 Sep
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Kenya, Nairobi (KQ)
22 Sep - 26 Sep
Learn the messaging standards and technical requirements you must meet to make the e-CSD functional in your air cargo operations. Consignment Security Declaration (e-CSD) Standards and Implementation (Classroom, 3 days)
Switzerland, Geneva (IATA)
22 Sep - 24 Sep
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. IATA/ICAO Human Resources Management (I-TRAIN)
United States, Miami (ICAO-IATA)
22 Sep - 26 Sep
 Apprenez comment mettre en œuvre un SMS performant dans votre aéroport et promouvoir une culture de la sécurité au sein de votre organisation. Systèmes de gestion de la sécurité (SMS) pour les aéroports (en salle de cours, 5