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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.



June - 2016
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore (IATA)
6 Jun - 10 Jun
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
6 Jun - 10 Jun
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
United States, Los Angeles (IATA)
6 Jun - 7 Jun
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore (IATA)
6 Jun - 8 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Jun - 10 Jun
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Jun - 10 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
France, Paris (IOSA)
6 Jun - 10 Jun
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
6 Jun - 10 Jun
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
6 Jun - 10 Jun
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Peru, Lima (TTS-RTP)
6 Jun - 10 Jun
The course will equip you with the knowledge and skills to be able to plan, coordinate, lead and close an ISAGO audit. ISAGO Lead Auditors (Classroom, 3 days)
Canada, Montreal (IATA)
6 Jun - 8 Jun
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Singapore (IATA)
9 Jun - 10 Jun
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
13 Jun - 17 Jun
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
China, Beijing (IATA)
13 Jun - 17 Jun
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Belgium, Brussels (IATA)
13 Jun - 17 Jun
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
United Kingdom, London (IATA)
13 Jun - 17 Jun
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA)
13 Jun - 17 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore (IATA)
13 Jun - 17 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Los Angeles (IATA)
13 Jun - 17 Jun
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
13 Jun - 17 Jun
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
Singapore (IATA)
13 Jun - 17 Jun
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore (IATA)
13 Jun - 17 Jun
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Argentina, Buenos Aires (IATA)
14 Jun - 16 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA)
14 Jun - 17 Jun
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Singapore (IATA)
14 Jun - 17 Jun
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Shanghai (IATA)
15 Jun - 17 Jun
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Germany, Hamburg (CCH-IATA)
18 Jun - 20 Jun
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
20 Jun - 24 Jun
 Understand the legal framework of international air law regimes by studying the function of organizations involved in regulating the industry. International Air Law - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
20 Jun - 22 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Los Angeles (IATA)
20 Jun - 24 Jun
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
China, Beijing (IATA)
20 Jun - 24 Jun
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards Airline Safety Investigation (Classroom, 5 days)
Italy, Rome (IATA)
20 Jun - 24 Jun
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
United States, Miami (IATA)
20 Jun - 24 Jun
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Flight Operations Management (Classroom, 5 days)
Singapore (IATA)
20 Jun - 24 Jun
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jun - 24 Jun
 Administre la calidad de la aviación con un enfoque sistémico y basado en procesos. Gestión de calidad y servicio en la aviación (presencial, 5 días)
Peru, Lima (IATA)
20 Jun - 24 Jun
 Learn how to build a management system that integrates safety, quality and risk processesfor all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jun - 24 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore (IATA)
20 Jun - 24 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jun - 24 Jun
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Shanghai (IATA)
20 Jun - 24 Jun
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Singapore (IATA)
20 Jun - 24 Jun
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Spain, Madrid (IATA)
20 Jun - 24 Jun
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom, 5 days)
Singapore (IATA)
20 Jun - 24 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
Germany, Frankfurt (IOSA)
20 Jun - 24 Jun
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
Singapore (IATA)
20 Jun - 21 Jun
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Canada, Sherbrooke (Airpole-RTP)
20 Jun - 22 Jun
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
20 Jun - 22 Jun
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
20 Jun - 24 Jun
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA)
21 Jun - 23 Jun
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United Kingdom, London (IATA)
21 Jun - 24 Jun
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Belgium, Brussels (IATA)
21 Jun - 23 Jun
Providing (non-finance) managers with a solid understanding of financial and accounting processes that you will encounter in your everyday work. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Germany, Frankfurt (IATA)
21 Jun - 23 Jun
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Switzerland, Geneva (IATA)
21 Jun - 24 Jun
 Understand aviation environmental challenges and responses by drawing on best practices developed within the industry. Aviation and the Environment - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV-IATA)
23 Jun - 25 Jun
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Italy, Rome (IATA)
27 Jun - 28 Jun
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore (IATA)
27 Jun - 1 Jul
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore (IATA)
27 Jun - 1 Jul
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Spain, Madrid (IATA)
27 Jun - 1 Jul
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
United States, Miami (IATA)
27 Jun - 1 Jul
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Singapore (IATA)
27 Jun - 1 Jul
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore (IATA)
27 Jun - 1 Jul
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substance Transport (Classroom, 3 days)
United States, Los Angeles (IATA)
27 Jun - 29 Jun
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
United States, Miami (IATA)
27 Jun - 1 Jul
This course will teach you how to apply the business processes, functional specifications, and standards related to the e-Cargo program.