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IATA Training Center - London, United Kingdom

Welcome to the new London training center! Our office is conveniently located half-way between Heathrow Airport and central London, and is walking distance from the Hammersmith underground station.

            London Training Center Classroom London Training Center Classroom

Practical information

Getting here

The London Training Center is easily accessible by all forms of public transport and is only a 30-minute taxi ride from Heathrow airport. It is walking distance from the Hammersmith (H&C) underground station which connects to the Circle, District and Piccadilly lines. Hotels, restaurants, and shops are within walking distance. 

Accommodation

You will receive reservation details once registered for a course.

Onsite facilities

Wi-Fi internet connection and printers are free for you to use during your time at the London training center.

Contact

For more information about training in London, please contact our office in Geneva:

​IATA Training and Development Institute
Metro Building
1 Butterwick
London W6 8DL
United Kingdom
See on map
Tel: +41.22.770.2820
Fax: +41.22.770.2681
Contact us online

London course schedule

July - 2016
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools. Cargo Airline Management with Business Simulation (Classroom, 5 days)
United Kingdom, London (IATA)
25 Jul - 29 Jul

August - 2016
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United Kingdom, London (IATA)
16 Aug - 18 Aug
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
United Kingdom, London (IATA)
22 Aug - 26 Aug
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
United Kingdom, London (IATA)
23 Aug - 25 Aug
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
United Kingdom, London (IATA)
30 Aug - 1 Sep

September - 2016
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
United Kingdom, London (IATA)
5 Sep - 9 Sep
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
United Kingdom, London (IATA)
5 Sep - 9 Sep
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
United Kingdom, London (IATA)
12 Sep - 16 Sep
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United Kingdom, London (IATA)
12 Sep - 16 Sep
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United Kingdom, London (IATA)
19 Sep - 23 Sep
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. European Union (EU) Aviation Antitrust Law (Classroom, 3 days)
United Kingdom, London (IATA)
20 Sep - 22 Sep
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
United Kingdom, London (IATA)
26 Sep - 28 Sep
Using the IATA Cargo-XML manual and toolkit, learn how to implement Cargo-XML within your organization and how to convert between Cargo-XML and Cargo-IMP. Cargo XML Messaging and Standards (Classroom, 3 days)
United Kingdom, London (IATA)
27 Sep - 29 Sep

October - 2016
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United Kingdom, London (IATA)
3 Oct - 5 Oct
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
United Kingdom, London (IATA)
6 Oct - 7 Oct
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
United Kingdom, London (IATA)
10 Oct - 14 Oct
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
United Kingdom, London (IATA)
12 Oct - 14 Oct
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
United Kingdom, London (IATA)
17 Oct - 21 Oct
 Learn best practices in commercial airline ground operations to build a profitable business model. Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
United Kingdom, London (IATA)
18 Oct - 20 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United Kingdom, London (IATA)
24 Oct - 28 Oct
As you seek to serve your corporate clients better, this course will show you how to help your clients gain control of their travel expenses. Managing a Corporate Travel Program (Classroom)
United Kingdom, London (IATA)
26 Oct - 28 Oct

November - 2016
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
United Kingdom, London (IATA)
8 Nov - 10 Nov
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
United Kingdom, London (IATA)
15 Nov - 17 Nov
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
United Kingdom, London (IATA)
15 Nov - 18 Nov
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
United Kingdom, London (IATA)
21 Nov - 25 Nov
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
United Kingdom, London (IATA)
21 Nov - 25 Nov
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United Kingdom, London (IATA)
28 Nov - 1 Dec
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
United Kingdom, London (IATA)
28 Nov - 1 Dec

December - 2016
 Drive a culture of excellence around customer service and communication. Airport Customer Service (Classroom, 3 days)
United Kingdom, London (IATA)
6 Dec - 8 Dec
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
United Kingdom, London (IATA)
6 Dec - 8 Dec
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
United Kingdom, London (IATA)
12 Dec - 16 Dec


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