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IATA Training Center - Miami, USA

The Miami training center is conveniently located near the airport and a lively business district.  Our center has a beautiful lake view and is a short fifteen-minute drive to the beach.

       
 

Our warm and friendly team speaks both English and Spanish, and is happy to assist you throughout your stay. All participants residing in the United States receive a 20% discount off the course fee.
Contact us to start your Miami experience!

Practical information

Getting here 

The training center is easily accessible by taxi or airport shuttle bus. Hotels, restaurants, and shopping areas are conveniently nearby. See on map 

Accommodation 

As a course participant you can benefit from special rates with hotels near the Miami training center. You will receive all reservation details once registered for a course. 

Leisure 

Plan what to do during your stay on the Miami tourism website 

Contact  

IATA Training & Development Institute
703 Waterford Way (NW 62nd Avenue)
Suite #600
Miami, Florida 33126
USA
Tel.: +1 (305) 779-9860
Fax. +1 (305) 264-8088
TTY: MIADTXB
Contact us online
 

Discount 

A regional course fee (20% discount) is applied to course participants residing in the United States who attend classes at the Miami Training Center. To claim the discount, enter USA-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. 

A regional course discount (20% discount) is applied to course participants residing in countries in Latin America and the Caribbean Islands who attend classes in the Americas. To claim the discount, enter LatinITDI in the promotional code field during your registration. The discount will be deducted automatically from the course price.  

Find out more about the regional discount.
These discounts will be applied in addition to any qualifying early bird promotion.  

Miami course schedule

May - 2016
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
United States, Miami (IATA)
31 May - 3 Jun

June - 2016
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
6 Jun - 10 Jun
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA)
13 Jun - 17 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA)
14 Jun - 17 Jun
 Review the latest industry regulations for airlines and the  airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
United States, Miami (IATA)
20 Jun - 24 Jun
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA)
21 Jun - 23 Jun
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
United States, Miami (IATA)
27 Jun - 1 Jul
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
United States, Miami (IATA)
27 Jun - 1 Jul
 Learn about airline accountability, credibility and reputation based on the response after an incident or accident. Crisis Management Center (CMC) and Family Assistance (Classroom, 3 days)
United States, Miami (IATA)
28 Jun - 30 Jun
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
28 Jun - 30 Jun

July - 2016
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United States, Miami (IATA)
11 Jul - 15 Jul
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
United States, Miami (IATA)
13 Jul - 15 Jul
Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies. Building Teamwork and Stakeholder Management (Classroom, 3 days)
United States, Miami (IATA)
13 Jul - 15 Jul
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
United States, Miami (IATA)
13 Jul - 15 Jul
Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
United States, Miami (IATA)
18 Jul - 20 Jul
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
United States, Miami (IATA)
18 Jul - 22 Jul
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom, 5 days)
United States, Miami (IATA)
18 Jul - 22 Jul
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA)
25 Jul - 29 Jul
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
United States, Miami (IATA)
25 Jul - 29 Jul

August - 2016
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
1 Aug - 4 Aug
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
United States, Miami (IATA)
1 Aug - 5 Aug
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
2 Aug - 4 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
8 Aug - 12 Aug
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA)
8 Aug - 12 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
15 Aug - 19 Aug
 Cumpla las exigencias de la OACI y de la IATA de cursar cada 24 meses una formación continua que trate las últimas modificaciones y directivas de estas dos entidades. Normativas de la IATA relativas a mercancías peligrosas (DGR) - formación continua categoría 6 (presencial, 3 días)
United States, Miami (IATA)
16 Aug - 18 Aug
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
United States, Miami (IATA)
22 Aug - 26 Aug
 Aprenda a aplicar las reglas del manual de prorrateo de pasajeros (PMP) y del acuerdo multilateral sobre prorrateo de pasajeros. Fundamentos del Prorrateo de Pasajeros (presencial, 5 días)
United States, Miami (IATA)
22 Aug - 26 Aug
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
United States, Miami (IATA)
23 Aug - 26 Aug
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
United States, Miami (IATA)
29 Aug - 2 Sep
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
United States, Miami (IATA)
30 Aug - 31 Aug
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 3 days)
United States, Miami (IATA)
31 Aug - 2 Sep

September - 2016
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom) - Classroom 4 days - English
United States, Miami (IATA)
6 Sep - 9 Sep
This comprehensive course covers all operational topics required for category 3 staff. ULD Operations (Classroom, 3 days)
United States, Miami (IATA)
7 Sep - 9 Sep
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
7 Sep - 9 Sep
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
United States, Miami (IATA)
19 Sep - 20 Sep
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
United States, Miami (IATA)
19 Sep - 23 Sep
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United States, Miami (IOSA)
19 Sep - 23 Sep
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
United States, Miami (IATA)
20 Sep - 23 Sep
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
United States, Miami (IATA)
21 Sep - 23 Sep
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA)
26 Sep - 30 Sep
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United States, Miami (IATA)
27 Sep - 29 Sep

October - 2016
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
United States, Miami (IATA)
3 Oct - 6 Oct
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA)
3 Oct - 7 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
3 Oct - 7 Oct
 This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport. Cargo Business Development for Airports (Classroom, 3 days)
United States, Miami (IATA)
11 Oct - 13 Oct
This course will give you a good understanding of the environmental impact of using sustainable aviation fuels. Biojet Fuel Workshop (Classroom, 2 days)
United States, Miami (IATA)
11 Oct - 12 Oct
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA)
12 Oct - 14 Oct
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
United States, Miami (IATA)
13 Oct - 14 Oct
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA)
17 Oct - 21 Oct
 Aprenda a aplicar el principio de la practica sobre los programas de capacitación en normativas relativas a mercancías peligrosas. Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6 (presencial, 5 días)
United States, Miami (IATA)
17 Oct - 21 Oct
Aprenda las bases para el cálculo de tarifas aéreas internacionales, el procedimiento para la construcción de la tarifa y su aplicación en los diferentes elementos que conforman el billete electrónico con objeto de proporcionar el mejor servicio a sus clientes. Tarifas y Emisión de Billetes - Introduccion (presencial, 5 días)
United States, Miami (IATA)
17 Oct - 21 Oct
Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), State Safety Program (SSP) (Classroom, 5 days)
United States, Miami (IATA)
17 Oct - 21 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA)
24 Oct - 28 Oct
 Defina la parte que le corresponde según los acuerdos multilaterales sobre prorrateo de pasajeros (MPA-P). Curso Avanzado de Prorrateo de Pasajeros (presencial, 5 días)
United States, Miami (IATA)
24 Oct - 28 Oct
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
United States, Miami (IATA)
25 Oct - 26 Oct
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
United States, Miami (IATA)
31 Oct - 4 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
31 Oct - 4 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United States, Miami (IATA)
31 Oct - 4 Nov

November - 2016
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA)
7 Nov - 9 Nov
 Learn about cap and trade, carbon trading mechanisms, and carbon markets dynamics and strategies. Carbon Trading for Aviation (Classroom, 2 days)
United States, Miami (IATA)
7 Nov - 8 Nov
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
United States, Miami (IATA)
7 Nov - 9 Nov
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
United States, Miami (IATA)
14 Nov - 18 Nov
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
14 Nov - 18 Nov
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
United States, Miami (IATA)
15 Nov - 17 Nov
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
United States, Miami (IATA)
28 Nov - 2 Dec
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
United States, Miami (IATA)
28 Nov - 9 Dec

December - 2016
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
United States, Miami (IATA)
5 Dec - 9 Dec
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
United States, Miami (IATA)
5 Dec - 9 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA)
5 Dec - 9 Dec
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
 Build on your knowledge of SMS, examining hazard and risk management,  SMS operation,  safety  assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
19 Dec - 22 Dec
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
19 Dec - 21 Dec
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
19 Dec - 21 Dec

February - 2017
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools. Cargo Airline Management with Business Simulation (Classroom, 5 days)
United States, Miami (IATA)
13 Feb - 17 Feb

July - 2017
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United States, Miami (IATA)
19 Jul - 21 Jul


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