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IATA Training Center - Miami, USA

The Miami training center is conveniently located near the airport and a lively business district.  Our center has a beautiful lake view and is a short fifteen-minute drive to the beach.

       
 

Our warm and friendly team speaks both English and Spanish, and is happy to assist you throughout your stay. All participants residing in the United States receive a 20% discount off the course fee.
Contact us to start your Miami experience!

Practical information

Getting here 

The training center is easily accessible by taxi or airport shuttle bus. Hotels, restaurants, and shopping areas are conveniently nearby. See on map 

IATA Training Center
703 Waterford Way (NW 62nd Avenue)
Suite #600
Miami, Florida 33126
USA

Accommodation 

As a course participant you can benefit from special rates with hotels near the Miami training center. You will receive all reservation details once registered for a course. 

Leisure 

Plan what to do during your stay on the Miami tourism website 

Contact  

IATA Training Center
703 Waterford Way (NW 62nd Avenue)
Suite #600
Miami, Florida 33126
USA
Tel.: +1 (305) 779-9860
Fax. +1 (305) 264-8088
TTY: MIADTXB
Contact us online
 

Discount 

A regional course fee (20% discount) is applied to course participants residing in the United States who attend classes at the Miami Training Center. To claim the discount, enter USA-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. 

A regional course discount (20% discount) is applied to course participants residing in countries in Latin America and the Caribbean Islands who attend classes in the Americas. To claim the discount, enter LatinITDI in the promotional code field during your registration. The discount will be deducted automatically from the course price.  

Find out more about the regional discount.
These discounts will be applied in addition to any qualifying early bird promotion.  

Miami course schedule



December - 2016
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
19 Dec - 22 Dec
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA)
19 Dec - 22 Dec
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
19 Dec - 21 Dec

January - 2017
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA)
9 Jan - 13 Jan
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
United States, Miami (IATA)
24 Jan - 26 Jan
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
24 Jan - 26 Jan
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
United States, Miami (IATA)
30 Jan - 3 Feb
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. Air Cargo Law and Convention (Classroom, 2 days)
United States, Miami (IATA)
31 Jan - 1 Feb

February - 2017
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
United States, Miami (IATA)
6 Feb - 10 Feb
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA)
13 Feb - 15 Feb
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools. Cargo Airline Management with Business Simulation (Classroom, 5 days)
United States, Miami (IATA)
13 Feb - 17 Feb
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
United States, Miami (IATA)
22 Feb - 24 Feb
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA)
22 Feb - 24 Feb
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
27 Feb - 3 Mar
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
United States, Miami (IATA)
27 Feb - 3 Mar
Using the IATA Cargo-XML manual and toolkit, learn how to implement Cargo-XML within your organization and how to convert between Cargo-XML and Cargo-IMP. Cargo XML Messaging and Standards (Classroom, 3 days)
United States, Miami (IATA)
27 Feb - 28 Feb
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 4 days)
United States, Miami (IATA)
28 Feb - 3 Mar

March - 2017
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom)
United States, Miami (IATA)
6 Mar - 10 Mar
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
United States, Miami (IATA)
7 Mar - 10 Mar
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
United States, Miami (IATA)
13 Mar - 17 Mar
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
United States, Miami (IATA)
13 Mar - 17 Mar
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
United States, Miami (IATA)
13 Mar - 17 Mar
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
United States, Miami (IATA)
20 Mar - 24 Mar
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA)
20 Mar - 24 Mar
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
United States, Miami (IATA)
20 Mar - 24 Mar
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
27 Mar - 31 Mar
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator. Performance-based Navigation (PBN) Operational Approvals for CAAs and Airlines (Classroom, 5 days)
United States, Miami (IATA)
27 Mar - 31 Mar
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
United States, Miami (IATA)
27 Mar - 31 Mar

April - 2017
 Gain an overview of ICAO CNS/ATM technologies and infrastructure to support the transition to a performance-based air navigation system. Foundations of CNS/ATM (Classroom, 5 days)
United States, Miami (IATA)
3 Apr - 7 Apr
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
United States, Miami (IATA)
3 Apr - 7 Apr
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
United States, Miami (IATA)
10 Apr - 12 Apr
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
United States, Miami (IATA)
10 Apr - 12 Apr
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
17 Apr - 21 Apr
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
United States, Miami (IATA)
17 Apr - 21 Apr
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
United States, Miami (IATA)
18 Apr - 21 Apr
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
United States, Miami (IATA)
24 Apr - 28 Apr
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
United States, Miami (IATA)
24 Apr - 28 Apr
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
24 Apr - 28 Apr

May - 2017
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA)
1 May - 5 May
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
United States, Miami (IATA)
2 May - 4 May
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
8 May - 12 May
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
United States, Miami (IATA)
9 May - 12 May
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
United States, Miami (IATA)
15 May - 19 May
 Sharpen your skills in civil aviation strategic management, master planning and operational planning. Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
15 May - 19 May
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
United States, Miami (IATA)
23 May - 25 May
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
23 May - 25 May
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
30 May - 2 Jun

June - 2017
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
United States, Miami (IATA)
5 Jun - 6 Jun
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
United States, Miami (IATA)
5 Jun - 9 Jun
Acquire the knowledge, skills and practice to influence others, communicate with impact and credibility, and demonstrate poise and confidence. Exercising Influence (Classroom, 3 days)
United States, Miami (IATA)
7 Jun - 9 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
12 Jun - 16 Jun
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
12 Jun - 16 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA)
13 Jun - 16 Jun
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
United States, Miami (IATA)
19 Jun - 20 Jun
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
United States, Miami (IATA)
19 Jun - 20 Jun
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)
United States, Miami (IATA)
21 Jun - 23 Jun
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
United States, Miami (IATA)
26 Jun - 30 Jun
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
United States, Miami (IATA)
26 Jun - 30 Jun
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA)
27 Jun - 29 Jun

July - 2017
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA)
10 Jul - 14 Jul
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
United States, Miami (IATA)
10 Jul - 14 Jul
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
United States, Miami (IATA)
10 Jul - 14 Jul
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
17 Jul - 21 Jul
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United States, Miami (IATA)
17 Jul - 21 Jul
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United States, Miami (IATA)
19 Jul - 21 Jul
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
United States, Miami (IATA)
25 Jul - 27 Jul
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
United States, Miami (IATA)
25 Jul - 28 Jul

August - 2017
Learn the fundamentals of airline distribution and e-commerce and how this plays a role in distribution management for an airline. Introduction to Airline Distribution and e-Commerce (Classroom, 3 days)
United States, Miami (IATA)
1 Aug - 3 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
2 Aug - 4 Aug
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
United States, Miami (IATA)
14 Aug - 18 Aug
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
15 Aug - 18 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
21 Aug - 25 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA)
21 Aug - 25 Aug
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
United States, Miami (IATA)
28 Aug - 1 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
United States, Miami (IATA)
28 Aug - 1 Sep

September - 2017
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
United States, Miami (IATA)
5 Sep - 8 Sep
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
United States, Miami (IATA)
5 Sep - 8 Sep
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS* (Classroom, 5 days)
United States, Miami (IATA)
5 Sep - 8 Sep
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
United States, Miami (IATA)
11 Sep - 15 Sep
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United States, Miami (IATA)
12 Sep - 14 Sep
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA)
18 Sep - 22 Sep
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
United States, Miami (IATA)
18 Sep - 22 Sep
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 3 days)
United States, Miami (IATA)
19 Sep - 21 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA)
25 Sep - 29 Sep
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA)
25 Sep - 29 Sep
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
United States, Miami (IATA)
26 Sep - 28 Sep

October - 2017
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
United States, Miami (IATA)
2 Oct - 4 Oct
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA)
2 Oct - 6 Oct
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
United States, Miami (IATA)
3 Oct - 6 Oct
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
4 Oct - 6 Oct
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
10 Oct - 13 Oct
The course will equip you with the knowledge and skills to be able to plan, coordinate, lead and close an ISAGO audit. ISAGO Lead Auditors (Classroom, 3 days)
United States, Miami (IATA)
10 Oct - 12 Oct
 Cumpla las exigencias de la OACI y de la IATA de cursar cada 24 meses una formación continua que trate las últimas modificaciones y directivas de estas dos entidades. Normativas de la IATA relativas a mercancías peligrosas (DGR) - formación continua categoría 6 (presencial, 3 días)
United States, Miami (IATA)
11 Oct - 13 Oct
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
11 Oct - 13 Oct
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
United States, Miami (IATA)
16 Oct - 20 Oct
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
United States, Miami (IATA)
16 Oct - 20 Oct
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
United States, Miami (IATA)
16 Oct - 20 Oct
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United States, Miami (IOSA)
16 Oct - 20 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
United States, Miami (IATA)
23 Oct - 27 Oct
Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), State Safety Program (SSP) (Classroom, 5 days)
United States, Miami (IATA)
23 Oct - 27 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
23 Oct - 27 Oct
 Learn about cap and trade, carbon trading mechanisms, and carbon markets dynamics and strategies. Carbon Trading for Aviation (Classroom, 2 days)
United States, Miami (IATA)
24 Oct - 25 Oct
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
United States, Miami (IATA)
30 Oct - 3 Nov
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA)
30 Oct - 3 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United States, Miami (IATA)
30 Oct - 3 Nov

November - 2017
Learn how to use the IOSA auditor actions and interpret IOSA Standards and Recommended Practices (ISARPs) IOSA Airline Auditor – Flight Operations (FLT) Discipline (Classroom, 3 days)
United States, Miami (IATA)
6 Nov - 8 Nov
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
United States, Miami (IATA)
6 Nov - 9 Nov
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Repricing Exchanges and Reissues (Classroom, 4 days)
United States, Miami (IATA)
6 Nov - 9 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
13 Nov - 17 Nov
This course will give you a good understanding of the environmental impact of using sustainable aviation fuels. Biojet Fuel Workshop (Classroom, 2 days)
United States, Miami (IATA)
13 Nov - 14 Nov
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA)
13 Nov - 17 Nov
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
United States, Miami (IATA)
15 Nov - 17 Nov
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA)
27 Nov - 1 Dec
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
United States, Miami (IATA)
27 Nov - 8 Dec
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
United States, Miami (IATA)
27 Nov - 1 Dec

December - 2017
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
United States, Miami (IATA)
4 Dec - 8 Dec
Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies. Building Teamwork and Stakeholder Management (Classroom, 3 days)
United States, Miami (IATA)
5 Dec - 7 Dec
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
United States, Miami (IATA)
11 Dec - 15 Dec
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
11 Dec - 15 Dec
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
United States, Miami (IATA)
12 Dec - 15 Dec
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA)
18 Dec - 20 Dec
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
18 Dec - 20 Dec

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