Home

Search

Main IATA navigation

Airline Operations, Quality and Audit Training Courses

Airline operations and quality courses

Our operations, quality and audit training delivers the skills and information you need to stay on top of international regulatory requirements. 

This growing collection of courses covers the most recent trends for ensuring top-quality operations and is taught by experienced industry practitioners. 

Using an engaging, interactive approach to learning, our courses combine lectures, technology, and hands-on exercises to quickly transfer the tools you need.

Video: Our approach to training

Courses
Air Traffic Flow Control Management for Aircraft Operators (NMO-ATFCM-AO-C) - with the EUROCONTROL Institute of ANS
Airline Cabin Crew Training
Airline Cabin Crew Training for the Leadership & Management Training Program
Airline Customer Service
Airline Customer Service for the Leadership & Management Training Program
Airline Security Operations Optimization (Classroom, 5 days)
Airlines Flight Operations and Optimization - ENAC (Classroom, 5 days)
Airport Slots and Coordination (Classroom, 3 days)
Aviation Fuel Management - Technical Short Course (Classroom, 2 days)
Aviation Internal Auditor (Classroom, 5 days)
Aviation Security Management - University of Geneva (Classroom, 3 days)
Behavioral Analysis and Predictive Screening Strategies (Classroom, 4 days)
Biojet Fuel Workshop (Classroom, 2 days)
Cold Weather Operations - Airbus - E-Learning - English
Cold Weather Operations - Boeing - E-Learning - English
Control Intuitivo de los Pasajeros (presencial, 4 días)
Corporate Risk Management (Classroom, 5 days)
Customer Service (Classroom, 3 days)
Effective Employee Background Vetting (Classroom, 3 days)
Efficacité de la Gestion et de la Conservation du Carburant (en salle de cours, 3 jours)
Enhanced Ground Proximity Warning System (EGPWS) - E-Learning - English
Flight Operations Management (Classroom, 5 days)
Flight Principles and Atmospheric Environment - ENAC (Classroom, 5 days)
Fuel Efficiency and Conservation (Classroom, 3 days)
Hot Weather Operations – Boeing - E-Learning - English
IATA/ICAO Operations Excellence (I-TRAIN)
IATA/ICAO Project Management Essentials (I-TRAIN)
ICAO Procedures - E-Learning - English
In-flight Security (Classroom, 5 days)
International Airspace Regulations - E-Learning - English
ISAGO for Auditors (Classroom, 5 days)
IT Tools for Airlines - ENAC (Classroom, 5 days)
Jet Fuel Price Risk Management (Classroom, 2 days)
Lean - Six Sigma in Aviation (Classroom, 5 days)
Lean Six Sigma Green Belt Lite - Level 1 Certificate (Classroom, 5 days)
Lean Six Sigma Yellow Belt Certificate (Classroom, 3 days)
Managing Across Cultures - University of Geneva (Classroom, 3 days)
Minimum Equipment List and Configuration Deviation List (MEL/CDL) - E-Learning - English
Project Management - University of Geneva (30 PDUs, classroom, 3 days)
Quality Management (QMS) for Airlines (Classroom, 4 days)
Quality Management System (QMS) Implementation (Classroom, 3 days)
Service à la clientèle (Classroom, 3 days)
Servicio de Atención al Cliente (presencial, 3 días)
Slots Aeroportuarios y Coordinación de Frecuencias (presencial, 3 días)
Volcanic Ash - E-Learning - English
Weather & Meteorology - E-Learning - English
航空公司乘务人员课程
航空公司客户服务课程


Need Help?

Contact us
Advertisement

Our mission is to represent, lead and serve the airline industry

Additional information