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Ensuring top-quality operations
Delivering the skills and information you need to stay on top of international regulatory requirements.

This growing collection of courses covers the most recent trends for ensuring top-quality operations and is taught by experienced industry practitioners.

Using an engaging, interactive approach to learning, our courses combine lectures, technology, and hands-on exercises to quickly transfer the tools you need.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 134 courses and diplomas

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Advanced Airport Operations Diploma

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

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Air Navigation Services Management Diploma

Gain the skills to manage Air Navigation Service Providers in today’s complex environment. Learn to lead and operate as a business enterprise with strategic insight and practical tools.

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Air Transport Statistics

Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.

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Air Transport Statistics

Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.

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Aircraft Airworthiness and Air Carrier Certification

Gain the knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations and requirements (FAA, JAA, EASA).

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Airline Cabin Crew Training course

This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.

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Airline Cabin Crew Training for the Leadership & Management Training Program

Take this first step to becoming an airline cabin crew member while developing your people and business management skills.

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Airline Cost-efficiency Practices & Value-add Strategies - University of St Gallen

Learn how to continuously improve your airline by containing specific airline costs by reviewing a number of airline strategic cost-cutting plans and incorporating necessary mechanisms and procedures to maintain a viable cost reduction program.

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Airline Customer Service course

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.

  • English
  • 中文
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Airline Customer Service for the Leadership & Management Training Program

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.

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Airline Customer Service Fundamentals

Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers

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Airline Management Diploma

Master airline management with the IATA Airline Management Diploma. Gain strategic skills, hands-on simulation experience, and expertise in operations, planning, and decision-making for a dynamic aviation career.

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Airline Operations Diploma

Become a leader in airline and ground operations with the IATA Airline Operations Diploma. Gain expertise in flight operations, emergency response, and contract management through hands-on training and simulation.

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Airline Quality Management Diploma

Master Quality Management in airlines with the IATA Diploma in Airline Quality Management. Learn to design, implement, and audit effective QMS to ensure compliance and drive continuous improvement.

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Airline Safety Investigation

Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards

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Airline Safety Investigation

Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards

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Airline Security Operations Optimization

Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats.

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Airport Slot Management and Coordination

Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators.

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Airport Slot Management and Coordination

Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators.

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Airside Operations Excellence Diploma

Excel in airside operations with the IATA Airside Operations Excellence Diploma. Gain hands-on skills in ramp handling, safety, team leadership, and operational efficiency to lead in ground operations.

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Auditing in Aviation – University of St. Gallen

IATA’s Auditing in Aviation – University of St. Gallen course deals with compliance, the basic regulations and how to install efficient internal auditing processes.

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Aviation Cyber Security

This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems.

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Aviation Cyber Security

This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems.