Skip to main content
Simplifying the Business while providing passengers with personalized choice of products and services
Six short films to illustrate the Benefits of Aviation
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Improve baggage performance. From quick wins to strategical options, custom solutions for airlines, airports and ground handlers.
We’re adding new IATA training centers, partner locations and distance learning options to bring our training closer to you.
Join us in San Franciso, and explore solutions to aviation legal challenges with the industry's foremost general counsels. #LEGALSYMPOSIUM
IATA's DG & CEO detailed his outlook on the industry to some 80 journalists who came to Geneva on 12 December
This collection of courses looks at the complex network of markets, businesses, and organizations that make up the aviation industry.
What does the future hold for the air cargo industry? Where is the digitization of the industry headed? And how will this change the competitive landscape of air cargo?
This program provides an understanding of the current competitive landscape of the cargo industry. The course will cover a study of business models from other industries adapted for air cargo management. Participants will also gain valuable insights into the air cargo industry best practices and develop skills to strategically manage air cargo related challenges.
Benefit from IATA's unique vantage point in air transport economics. Examine key issues and concepts including how regulatory and state policies affect the aviation value chain and airline profitability.
Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations.
Study how the air transportation system relates to airlines, airports, Civil Aviation Authorities and Air Navigation Services.
Under the Chicago Convention, ICAO has been mandated with the gathering of aviation statistics from contracting States since 1947. This data is used to derive trend level indicators to support the sustainable development of civil aviation activities, concentrating on safety, efficiency and environmental protection.
IATA gather aviation statistics directly from airlines,supporting various airline industry initiatives while monitoring the industry's performance in terms of traffic, employment, financial results, environmental protection and safety.
Statistical data are compiled by airlines, airports and civil aviation authorities applying international standards. Aviation statistics are widely used throughout the industry, ranging from monitoring global industry performance, to detailed network planning and competitor benchmarking.
Understand the difference between the data gathered by different international organizations such as ICAO, IATA and ACI, and be able to leverage this global knowledge to give your organization a competitive edge.
Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career.
Understand how the airline industry works with this introduction to its commercial, financial and regulatory structures.
If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Learn about the internal organization of airlines, the airport environment, and the external bodies that regulate them to understand what shapes airline strategies.
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed.
Explore the many ground service tasks involved to support aircraft both pre- and post-flight. Jump start your ground services career with concrete knowledge of how to perform day-to-day duties safely and efficiently.
This course supports the training requirements outlined in the IATA Airport Handling Manual (AHM), as well as the IATA Safety Audit for Ground Operations (ISAGO) Aircraft Handling and Loading Functional Training Specifications.
IATA has developed a complete solution for Pilots and Air Traffic Controllers (ATCOs) around the world to meet ICAO English language proficiency standards. IATA's Aviation English Solution consists of the following three sequential services:
This service enables organizations to assess their Pilots' and ATCOs' level of English language proficiency in an aviation context. This is the critical first step for any organization to create an action plan. The objective of the assessment is to evaluate pronunciation, structure, vocabulary, fluency, comprehension and interaction. A consolidated report with recommendations for training is then provided to the organization.
Once assessments are completed, Aviation English Language Training can be delivered in a variety of methods to meet any organization's needs and budgets. The training modules are tailored to reflect the working environment of Pilots and ATCOs who must learn how to communicate effectively in English in a variety of aviation-related situations such as regular operations, irregular operations and emergencies. Standard ICAO phraseology is used whenever applicable. In order to offer the best possible quality of language training, IATA has partnered with Berlitz, the world-renowned language services provider with 400 training centers in 60 countries.
The IATA Aviation English Language solution for Assessment and Training is offered through Berlitz Languages Inc. For further information, please contact Berlitz directly at email@example.com
Acquérir une solide connaissance de l'industrie du transport aérien et de sa gestion, tout en améliorant votre capacité de vous exprimer et de progresser ainsi dans votre
Control and supervise an airline station in a self-handled or outsourced environment.
The course has been designed to instruct and guide students to a more thorough understanding of the English language as it is used in the field of Cargo, focusing of Aviation Freight.
This course will help participants and organizations understand the function, role and importance of developing and implementing a Safety Management System (SMS).
Start with the essentials. Learn everything you need to know to launch a career in the airline industry.
Learn how aviation contributes to economic progress, social development and environmental stewardship. Sustainability is the way forward for aviation to be safe, efficient, affordable, responsive and healthy.
Learn about the latest trends in tourism and how sustainable tourism is leading the way in all areas of the industry.
© International Air Transport Association (IATA) 2013. All rights reserved.