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Simplifying the Business while providing passengers with personalized choice of products and services
Six short films to illustrate the Benefits of Aviation
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Build customer loyalty by knowing what passengers think and are willing to pay for.
Our professional training covers all critical areas of the aviation business. Find training for every step of your career.
A unique and exclusive aviation forum, bringing together the world’s aviation leading figures. The 69th edition will be taking place in Cape Town, 2-4 June.
IATA's DG & CEO presented the industry forecast and his outlook on the most critical areas in air transport
This collection of courses covers a wide range of financial and accounting disciplines for airlines, airports, cargo agents, and travel agents.
Understand accounting terms and concepts; learn about financial statements and their construction.
Analice las disposiciones cruciales de los contratos de arrendamiento operativo y de financiamiento de aeronaves.
Under the Chicago Convention, ICAO has been mandated with the gathering of aviation statistics from contracting States since 1947. This data is used to derive trend level indicators to support the sustainable development of civil aviation activities, concentrating on safety, efficiency and environmental protection. The Economic Analysis Department (EAD) conducts studies on regional differences in airline operations to assist States in various activities.
Similarly IATA also collects aviation statistics on similar indicators from airlines world-wide and interprets it for the benefit of airlines. CANSO collects and reports on safety and other key performance indicators from the perspective of Air Navigation Service Providers.
Understand the difference between the data gathered by different international organizations such as ICAO, IATA and ACI, and be able to leverage this global knowledge to give your organization a competitive edge.
Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement.
Before making the right decision, you need to know your options. This course introduces you to the key leasing and financing schemes available for the purchase and operation of aircraft, including straight purchases, secured loans, and government / manufacturer assistance. You will also learn how to maximize the efficiency, cost effectiveness and compliance of your lease agreements through new strategies for structuring and negotiation.
Identify key elements in analyzing the financial performance of your airline.
Analyse and control your airline's financial performance.
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn to incorporate necessary procedures to maintain a viable cost reduction program within your organization.
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Learn how to control costs and manage a profitable airport.
Over the next decade airports need to expand and diversify their business in order to keep up with the increasing demand for air travel, and financing this development can be challenging. Improve your understanding of the air transportation system, and analyze current financial industry trends and how they impact your airport. Examine the importance of implementing strong management control systems and learn how to successfully forecast your business. Evaluate the benefits of efficient customer service and how it relates to a successful pricing strategy.
Develop best practices for jet fuel management.
Learn about managing greenhouse gas (GHG) emissions through inventories that help assess risk, reduce emissions, and track performance.
Identify common challenges faced by travel agents in BSP and gather solutions and best practices.
Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports.
Examine the Agent Remittance process of the Billing and Settlement Plan (BSP), including the reporting calendar and debt identification.
Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP, including the VMPD.
Understand Emissions Trading System (ETS) in the European Union. Learn about cap and trade, carbon trading mechanisms, and carbon markets dynamics and strategies.
Understand payment card transactions from authorization to settlement. Learn about fraud prevention, remediation and why Payment Card Industry Security Standard (PCI DSS) is an important step in protecting cardholder data.
Ensure your revenue is protected and the interline billings, rejections and disputes of your cargo transactions are carried out in the most comprehensive and cost effective way.
Ensure your airline receives its correct cargo revenue entitlement in the current high cost and competitive environment.
Improve your understanding of cargo rating to correctly price a consignment, and apply the control mechanism to protect and optimize your revenue.
During this course improve your knowledge and gain the practical skills to monitor your cargo sales and revenue processing.
Aplique los procedimientos y las normativas recogidas en el manual sobre contabilidad de ingresos (Revenue Accounting Manual) y las Resoluciones de la IATA.
Profit from the best practices of international leaders in Air Navigation Service Provision to reduce your costs and improve your operating result without comprising your safety performance. Find the right balance between meeting regulatory and legislated obligations, charging for services and improving service quality and cost-effectiveness.
This course will be available in 2013. Check back soon for more details and to register.
Defina la parte que le corresponde según los acuerdos multilaterales sobre prorrateo de pasajeros (MPA-P).
Aprenda a aplicar las reglas del manual de prorrateo de pasajeros (PMP) y del acuerdo multilateral sobre prorrateo de pasajeros.
Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities.
Study key International Financial Reporting Standards (IFRS) used for preparing financial statements in the airline industry.
Explore Billing and Settlement Plan (BSP) reporting and remittance processes and BSPLink user functionality.
Understand state rights and obligations, charging policy, facilities financing, management and control. Designed for Air Navigation Service Providers.
Understand the key roles and activities in running a travel distribution business and learn travel management principles and strategies.
Gain knowledge of the interdependence between transportation and tourism and identify modern tourism trends. Learn how to develop leadership skills within an agency to drive high performance, and how the key to travel sales success is through customer-centricity.
Construct normal fare of single pricing units and consecutive or contiguous pricing units.
Calculate restricted and unrestricted, one-way and round-trip fares. Understand global indicators and other carrier fare criteria.
Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
This course helps you to understand and apply RAM resolutions so that you will receive the appropriate entitlement, and achieve cost-effectiveness by eliminating unnecessary rejections and disputes.
Improve your skills and knowledge in calculating the prorate value of passenger flight and excess baggage. Assess your entitlement in accordance with the Multilateral Proration Agreements – Passenger (MPA-P).
Apply the rules of the Prorate Manual - Passenger (PMP) and the Multilateral Proration Agreement – Passenger (MPA-P) within your organization.
Learn how proration can be a useful tool in maximizing the revenue of an airline, through proper pricing policy and fare structuring.
Learn how to handle unused taxes, fees, and charges when a ticket is submitted for rerouting.
Learn how to properly manage and control the procurement process with your suppliers.
Achieve maximum accuracy in your passenger sales accounting activities.
Understand the impact of SIS on Cargo interline billings and how to prepare for its implementation as described in the Integrated Settlement Participation Guide (ISPG).
Understand the impact of SIS on miscellaneous and UATP interline billings and how to prepare for its implementation as described in the Integrated Settlement Participation Guide (ISPG).
Understand the impact of SIS and how to prepare for its implementation, as described in the Integrated Settlement Participation Guide (ISPG).
Understand the impact of SIS and how to prepare for its implementation as described in the Integrated Settlement Participation Guide (ISPG).
© International Air Transport Association (IATA) 2013. All rights reserved.