A Safety Management System (SMS) is an essential part of operating in today’s aviation industry.

This advanced course introduces participants to the key tools to manage a performance-based SMS. The processes examined are equally applicable to airline, airport, Air Traffic Management and other aviation operations.

Participants will be able to streamline the operational and business processes of their companies and demonstrate improved safety performance to their Board of Directors, insurance underwriters, their clients and customers, and the regulatory agencies that oversee them. Managers and staff from Safety Offices will particularly benefit from the course, as will representatives from Civil Aviation Authorities.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This course prepares you to identify potential issues with removing immobilized or disabled aircraft in a timely manner. Course content is based on the Aircraft Recovery Task Force (ARTF) Part One and meets the training requirements set by ICAO for disabled aircraft operations.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

During the five days of the airline safety investigation course, airline staff members will learn how to participate in an aircraft accident and serious incident investigation, in accordance with ICAO Annex 13 Standards. You will also learn about the concepts, techniques and tools necessary for your airline to conduct effective internal safety investigations. Special attention is given to understanding the underlying causes of accidents and incidents in order to improve safety and prevent future occurrences.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Safety compliance in airside safety operations is the key to avoiding costly incidents and damaging accidents. This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Learn the theory and best practices known as Team Resource Management (TRM) to be more aware of your role as an individual Air Traffic Controller and team member and use TRM to improve operational safety.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This interactive, flexible, and effective way of learning will teach you how to implement best practices in airside safety. There are many simultaneous activities that are carried out on the airside and each requires a level of awareness of safety and security. Learn about the airport environment, airside safety and security, traffic rules, aircraft danger zones, fire prevention and in the event of an incident, know the procedures to follow in fire action and how to administer first aid.

Air cargo accidents must be taken very seriously. They require immediate attention upon occurrence. It is crucial to identify as soon as possible the root causes of the incident in order to avoid re-occurrence whilst adjusting the safety management system of the organization.

A good investigation often leads to improved prevention. This course will provide you with the necessary tools and techniques to complete a professional cargo accident investigation process taking into account both the process and the human factor involved.

The course follows a model similar to accident investigation and is based on the ICAO Annex 13.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Build necessary awareness regarding air cargo security and understand applicable regulations, latest concepts and basic principles of security in cargo environment.

Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight.

Human error accounts for up to 80% of accidents in civil aviation. This course examines the complex threat and error environments common to today’s workplace, providing best practices to increase flight safety. A recognized standard throughout the industry, IATA’s Crew Resource Management (CRM) training is used by leading airlines to improve teamwork within their crews and reduce the frequency of accidents.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This train-the-trainer course lets you practice teaching techniques that will make your crew resource management (CRM) training effective and motivating for your students.

You will review how to prepare a lesson, how to adapt your training delivery for adult learners, and how to evaluate students. Throughout the course, you will be asked to present mini-lessons, receiving valuable feedback from our experienced instructor and your classmates.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Tools to make safety a priority in your organization.

A functional safety culture brings open communication, continuous improvement and increased productivity, but requires continuous effort from all levels of the organization. This course presents a rigorous approach to aligning organizational culture with safety culture, allowing you to reinforce safety in your organization and implement a Safety Management System (SMS).

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This convenient, one-day course provides in-class familiarization training for maintenance and quality managers as required by the European Aviation Safety Agency (EASA) and similar authorities.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This two-day comprehensive classroom course meets European Aviation Safety Agency (EASA) fuel system safety training requirements for all staff involved in inspection standards and maintenance procedures. Learn the theoretical and practical fundamentals for ensuring the integrity of a system’s features and to prevent unsafe conditions.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This course gives you the skills you need to take on a leadership role in an airline emergency response organization. Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. To ensure readiness and cooperation among all staff, review training methods that will help you deliver ERP exercises, and rally support from involved parties.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

The Emergency Response Plan (ERP) is an invaluable tool for all airport stakeholders, providing clear direction for action and exposing pain points that could aggravate a real response.

This course helps you to develop a response plan that brings together aircraft operators, airport authorities, ground service providers and state emergency response agencies.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Be prepared to plan, deliver and assure the quality of your aviation organization's Emergency Response Plan (ERP).

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Improve your awareness of airline responsibilities and follow-up procedures in an EU ramp inspection (SAFA/SACA) audit to prevent recurrent findings.

With the help of this two-day course you will understand the EU ramp inspection program (EU RIP) principles and improve your safety performance by complying with international safety standards. Learn what items are checked during a SAFA/SACA audit, consequences of audit results, and the link to the EU list of air carriers subject to an operating ban (EU blacklist).

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

El estudio de los factores humanos intenta comprender el comportamiento y el desempeño humanos. Cuando se aplica a las operaciones aéreas, el conocimiento de los factores humanos se utiliza para optimizar la adaptación entre las personas y los sistemas en los que estas trabajan a fin de mejorar la seguridad y el desempeño. Obtenga un panorama general del efecto que causan los factores humanos y de su gestión en el seno de la industria de la aviación con este curso introductorio.

Luego de completarlo, podrá elegir cursos más especializados sobre Sistemas de gestión de riesgos asociados a la fatiga (FRMS), Gestión de amenazas y errores (TEM), Gestión de recursos de la tripulación (CRM), y Gestión de recursos de equipo (TRM).

Este curso está disponible en Centros de Formación IATA , Ubicaciones de Formación Regional de Socios, y por encargo como formación en empresa

Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Fatigue is acknowledged as a critical element in aviation safety. Regulators need to guide and oversee the development and maintenance of Safety Cases to support moving from the prescriptive approach to the performance-based Fatigue Risk Management (FRM) approach. Regulators need to be knowledgeable about building Safety Cases, write Guidance Material for the Service Providers they regulate, and develop robust regulatory oversight and audit practices for Fatigue Risk Management Systems. Benefit from the latest information from world leading safety regulators, operators and scientific organizations. The course can be customized for delivery to your organization as a tailored in-company course.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This course will familiarize you with fatigue risk management systems (FRMS) applicable to Air Traffic Management (ATM). It provides an overview of the science that underlies fatigue, its causes and its impact on air traffic controller performance. Concrete real-life examples of how fatigue affects operations are provided coupled with hands-on exercises that reinforce incident/accident anecdotes. You will also receive training on how to assess and mitigate fatigue risk within your organization through the development and implementation of FRMS. The course is designed to help air navigation service providers comply with ICAO fatigue management regulations expected to take effect by 2020.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Aprenda a prevenir incidentes y accidentes utilizando un enfoque estructurado y documentado de la gestión de la seguridad operacional en el marco de la Gestión del tránsito aéreo. Se le enseñará a aplicar los conceptos de Gestión de recursos de equipo (TRM) y, específicamente, de la Gestión de amenaza de errores (TEM).

Este curso está disponible en Centros de Formación IATA , Ubicaciones de Formación Regional de Socios, y por encargo como formación en empresa

Comenzando con un vistazo general de las responsabilidades legales involucradas, según los Anexos 13 y 19 de la OACI y el Doc. 9859 de la OACI, este curso le proporciona a usted un conocimiento práctico de preparación para casos de accidentes y los detalles del proceso de investigación en caso de un accidente de avión. Adquiera usted los conocimientos y las habilidades para gestionar o participar en respuestas ante accidentes y para apoyar las investigaciones formales.

Este curso está disponible en Centros de Formación IATA , Ubicaciones de Formación Regional de Socios, y por encargo como formación en empresa

Nota importante

Esta clase se impartirá en Español con materiales en Inglés

Aplique los avances más recientes de la gestión de riesgos a las operaciones aéreas cotidianas de su organización y en todos los niveles del proceso de toma de decisiones.

Este curso está disponible en Centros de Formación IATA , Ubicaciones de Formación Regional de Socios, y por encargo como formación en empresa

Entender los principales aspectos de la vigilancia de la seguridad operacional en el ámbito de la aviación civil y examinar la evolución del papel del Programa Universal de Vigilancia de la Seguridad Operacional (USOAP) de la OACI como parte del Programa de Seguridad Operacional del Estado que exige el Anexo 19 de la OACI, Gestión de la seguridad operacional.

Mettre en œuvre les connaissances les plus récentes en matière de gestion des risques dans les opérations du secteur de l'aviation de l'ensemble d'une organisation et à chaque étape des procédures de prise de décision.

Ce cours est disponible dans les centres de formation IATA, sur les sites des partenaires de formation régionaux et sur demande dans le cadre de la formation intra-entreprise.

La disciplina degli ‘Human Factors’ comprende tutti i metodi per comprendere il comportamento e migliorare la performance degli esseri umani. L’applicazione dei principi Human Factors nell’ambito operativo di dominio aeronautico si propone di ottimizzare gli ambienti lavorativi a partire dalle caratteristiche ed esigenze delle persone che li popolano, con il fine ultimo di massimizzare il rendimento umano e la sicurezza delle operazioni.

‘Human Factors in Aviation’ è un corso idoneo ad ogni profilo professionale e non richiede specifiche competenze pregresse nell’ambito trattato. Il corso offre una panoramica completa sul vasto mondo ‘Human Factors’ e sulle sue applicazioni pratiche in ambito aeronautico. Al suo termine, potrai scegliere di proseguire con corsi più specifici su Fatigue Risk Management Systems (FRMS), Threat and Error Management (TEM), Crew Resource Management (CRM) e Team Resource Management (TRM).

The study of Human Factors is about understanding human behavior and performance. When applied to aviation operations, Human Factors knowledge is used to optimize the fit between people and the systems in which they work in order to improve safety and performance. Gain a comprehensive overview of the effect and management of Human Factors in aviation with this foundation course. The operational Human Factors knowledge gained on this course can also be applied to safety investigation activities.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Learn how to use a ‘system of systems’ approach to aviation safety, quality, risk and business management.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This course will help participants and organizations understand the function, role and importance of developing and implementing a Safety Management System (SMS).

Capitalize on the safety and commercial benefits that a SMS can bring your organization.

Leading airlines from all regions have incorporated the IATA Operational Safety Audit (IOSA) standards into their airline operations, and IOSA is a major component of industry efforts to improve aviation safety. Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS).

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Starting with an overview of the legal responsibilities involved as per ICAO Annex 13, 19 and ICAO Doc. 9859, this course provides you with a practical understanding of accident preparedness and the details of the investigation process in the case of an aircraft accident. Gain the knowledge and skills to manage or participate in an accident response and support formal investigations.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP) as part of the State Safety Program as required by ICAO Annex 19 – Safety Management.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Communicate safely using ICAO standard phraseologies.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Aprenda a elaborar Sistemas de Gestión de la Seguridad Operacional (SMS) y de la Calidad (QMS) para integrarlos como procesos diarios en las operaciones de la aviación. Aprenda a integrar la gestión de la seguridad, de la calidad y del riesgo.

Un SSP es un sistema de gestión para la reglamentación y administración de la seguridad por parte de un Estado, adaptado al tamaño y a la complejidad del sistema de aviación civil de dicho Estado, que se usa para obtener una Performance de Seguridad de un Nivel Aceptable (ALoSP) en la aviación civil. El SSP tiene cuatro componentes principales: política y objetivos de seguridad del Estado, gestión de riesgos de seguridad del Estado, garantías de seguridad del Estado, y promoción de la seguridad del Estado. En el marco de su SSP, cada Estado requiere que los proveedores de servicios bajo su autoridad implementen un SMS que permita identificar eficazmente las deficiencias sistémicas en materia de seguridad y resolver los problemas relacionados. Los Estados deben sancionar leyes nacionales para proteger la información obtenida por medio de los sistemas de procesamiento y recopilación de datos (SDCPS, por sus siglas en inglés). En aquellos Estados con distintas autoridades responsables de la reglamentación de seguridad, deben establecerse, de manera adecuada, coordinación, integración y accesibilidad a las bases de datos de seguridad relacionadas con el SSP.

Este curso brinda directivas a todas las partes interesadas sobre cómo desarrollar, implementar y mantener un SSP de conformidad con las SARP de la OACI, es decir el Anexo 19 de la OACI y el documento 9859, Manual de gestión de la seguridad operacional (SMM).

Este curso está disponible en Centros de Formación IATA , Ubicaciones de Formación Regional de Socios, y por encargo como formación en empresa

Un SSP est un système de gestion pour le contrôle et l’administration de la sécurité par l’État, adapté à la taille et à la complexité du système d’aviation civile de l’État, afin d’atteindre un rendement (ALoSP) à un niveau acceptable de sécurité (ALoS) dans l’aviation civile. Le cadre de travail du SSP comporte quatre composantes principales : politique et objectifs de sécurité de l’État; gestion des risques pour la sécurité de l’État; assurance sécurité de l’État; et promotion de la sécurité de l’État. Dans le cadre de son SSP, chaque État exige des fournisseurs de services sous son autorité qu’ils mettent en oeuvre un SMS, au moyen duquel les déficiences en matière de sécurité systémique peuvent être déterminées de manière efficace et les préoccupations sur la sécurité peuvent être résolues. Les États doivent adopter une législation et des lois nationales afin de protéger les données recueillies par les systèmes de collecte et de traitement de données sur la sécurité (SDCPS). Une coordination, une intégration et une accessibilité appropriées de leurs bases de données de sécurité reliées au SSP doivent être établies dans les États qui comportent plusieurs autorités responsables du contrôle de la sécurité.

Ce cours offre des éléments d’orientation à toutes les parties sur la manière de développer, de mettre en oeuvre et de maintenir un SSP d’une manière conforme aux SARP pertinents de l’OACI, nommément l’Annexe 19 et le Manuel de gestion de la sécurité (SMM), doc. no 9859 de l’OACI.

Learn how to integrate enterprise-wide risk management in line with global standards, with the operational safety risk management followed in IOSA, ISAGO and AHM requirements. Learn how to implement it within your organization to achieve good corporate governance and effective internal controls. Use a consistent, standardized and adaptable approach to risk identification and analysis, risk rating and development of practical risk treatment action plans.

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Learn the Root Cause Analysis techniques that are essential for compliance with ICAO and EASA Safety Management System (SMS) requirements and conformity with IATA’s IOSA and ISAGO audit programs.

RCA methods are crucial in the investigation of near-misses, accidents and incidents and in preventing recurrent audit non-conformities. This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Gain the knowledge and skills necessary to facilitate root cause analysis as an effective problem solving process to find and evaluate the cause of problems. Investigate errors, accidents and incidents and comply with your internal quality processes and international regulations, such as ICAO and EASA using the root cause analysis tools. In this five day course, you will learn the key steps to conducting an effective root cause analysis, which tools to use for root cause identification, and how to develop effective corrective actions plans.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This five (5) day course provides practical information on how to build Safety Management System (SMS) and Quality Management System (QMS) processes into everyday aviation operations. Learn how to link safety, quality and risk in an integrated way.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Improve your skills and techniques when obtaining safety information directly from individuals or groups or when taking part in an investigation into an aviation incident or accident.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes.

Gain the skills to implement a phased and manageable workload that will allow you to comply with regulatory requirements. Learn how to take a proactive approach to risk management and promote an ongoing safety culture within your organization.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

This course provides you with the skills and practical experience you need to deliver effective Safety Management Systems (SMS) training. Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Guidelines to align your operations with ICAO annex 19 SMS provisions and comply with industry requirements for personnel licensing, operation of aircraft and more.

The systematic SMS approach ensures both safer operations and improved overall efficiency by managing organizational structure, staff accountabilities, policies and procedures. Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

A successful SMS reduces the rate and cost of accidents and incidents, improves communication and productivity, and helps your airport meet its legal responsibility to manage safety.

Learn how to implement an efficient SMS at your airport and promote a safety culture within your organization. Understand the relevance of risk management in relation to SMS and learn how to evaluate, prioritize and mitigate risk. Analyze the impact human factors have on safety and develop your skills in detecting, controlling and preventing errors in an airport environment.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Understand the components of the Safety Management Systems (SMS) framework in Annex 19. Gain practical knowledge of SMS and its function, and learn how to implement and manage an effective SMS in a cargo organization.The requirements of SMS for air cargo operators, as per the new edition of Annex 19 on Safety Management, demands a top-down approach to managing safety risk. Learn how to adopt a systemic approach to risk management comprising of organizational structures, accountabilities, policies and procedures.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

An executive workshop to demystify ICAO Safety Management Systems.

Take on board the key safety management principles, and those of accident prevention and related human factors. Top IATA lecturers will share their experience on how theory is applied in practice.

This course is offered as part of the IATA-University of Geneva Aviation Management Program. A related course is also scheduled at our IATA Training Centers.

This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Through a step-by-step methodology, you will learn the foundations of Safety Performance Indicators (SPIs), how to practically develop them, as well as gain knowledge on the integration of safety objectives, SPIs and safety performance targets into an acceptable level of safety performance (ALoSP).

This course introduces safety performance monitoring as the core activity within the safety assurance (SA) process of an airline safety management system (SMS) and provides a methodology to develop SPIs that meet the expectations of IOSA Standards and Recommended Practices (ISARPs) and ICAO Annex 19.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Safety risk management is a key component of a successful safety management system, required to assess the risks associated with identified hazards, and to develop and implement effective mitigation.

During this course review your safety risk management process according to the ICAO safety performance requirements. Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Be brought up to date on the legal, regulatory and safety implications of RPAS (drones) on civil aviation. The course addresses the emerging safety threats from the introduction of drones and the work done to regulate, manage and mitigate their impact including related safety assessment methods and techniques.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Perfeccione su dirección de Sistema de Dirección de Seguridad (SMS) basado en el funcionamiento.

Este curso está disponible en Centros de Formación IATA , Ubicaciones de Formación Regional de Socios, y por encargo como formación en empresa

Este curso práctico le entrega las destrezas necesarias para implementar un exitoso Sistema de Gestión de Seguridad (SMS, en su sigla en inglés) en su aerolínea utilizando las últimas herramientas y procesos.

Adquiera las habilidades necesarias para ejecutar una carga trabajo gradual y manejable que le permitirá cumplir con los requisitos reglamentarios. Aprenda cómo adoptar un enfoque proactivo para la gestión de riesgos y promover una cultura de seguridad continua en su organización.

Nota importante: Los materiales serán suministrados in Inglés

Important Note: Course materials will be provided in English

Este curso está disponible en Centros de Formación IATA , Ubicaciones de Formación Regional de Socios, y por encargo como formación en empresa

Implemente un sistema de gestión de seguridad: aprende los fundamentos y aproveche de los ejemplos de diseño, implementación, y funcionamiento de un sistema bien establecido.

Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), namely ICAO Annex 19 and Doc 9859 Safety Management Manual (SMM).

An SSP is a management system for the regulation and administration of safety by the State, appropriate to the size and complexity of the State’s civil aviation system, in order to achieve an Acceptable Level of Safety (ALoS) Performance (ALoSP) in civil aviation. Gain an understanding of the four main components of an SSP framework: State safety policy and objectives; State safety risk management; State safety assurance; and State safety promotion.

As part of its SSP, each State requires service providers under its authority to implement a Safety Management System (SMS) by which systemic safety deficiencies can be effectively identified and safety concerns can be resolved. States need to enact national laws and legislation to protect data gathered from safety data collection and processing systems (SDCPS). Appropriate coordination, integration and accessibility of their SSP-related safety databases needs to be established in States with multiple authorities responsible for safety regulation.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Ce cours fournit les connaissances fondamentales pour la gestion systématique de la sécurité dans l'aviation civile à l'aide du concept de système de gestion de la sécurité (SMS) développé par l'OACI.

Ce cours est disponible dans les centres de formation IATA, sur les sites des partenaires de formation régionaux et sur demande dans le cadre de la formation intra-entreprise.

Un SMS performant réduit le taux et le coût des accidents et des incidents, améliore la communication et la productivité et aide votre aéroport à endosser ses responsabilités légales en matière de gestion de la sécurité.

Apprenez comment mettre en œuvre un SMS performant dans votre aéroport et promouvoir une culture de la sécurité au sein de votre organisation. Identifiez l'importance de la gestion des risques en lien avec les SMS et apprenez comment évaluer, classer par ordre de priorité et réduire les risques. Analysez l'impact des facteurs humains sur la sécurité et développez vos compétences pour détecter, contrôler et prévenir les erreurs dans l'environnement d'un aéroport.

Ce cours est disponible dans les centres de formation IATA, sur les sites des partenaires de formation régionaux et sur demande dans le cadre de la formation intra-entreprise.

The transport of temperature-sensitive cargo by air is a complex business, requiring expertise in the technology and regulations specific to the field. This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Learn how to prevent incidents and accidents by using a documented and structured approach to safety management in Air Traffic Management. You will be taught how to apply the concepts of Team Resource Management (TRM) and specifically Threat and Error Management (TEM).

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.