HOW TO ENROL:
- To study in a classroom:
- To study through Distance Learning:
IATA Travel and Tourism Training
800 Place Victoria, 9th floor
P.O. Box 113 Montreal, Quebec
Canada H4Z 1M1
Tel.: +1 (514) 390 6840
Fax: +1 (514) 874 0412
TTY: YMQBNXB
Your order will be processed following arrival of your payment at IATA Training & Development Institute's bank in Montreal Canada. From the date of this payment clearance, please allow three weeks for delivery of your order.
Distance learning students may enrol at any time during the year and plan their own study timetable. Enrolment is valid for a period of 24 months. Fees are non-refundable.
EXAMINATION INFORMATION:
All newly enrolled students are automatically registered to sit their examination in the first eligible examination session.
An Examination Confirmation Letter is included in each study kit. This letter specifies exactly which exam session has been registered per student. It also identifies the IATA Local Co-ordinator responsible for organising the examination session.
Please note that students are able to change their registered exam session to a later one within their 24 month enrollment period. This is done by writing to IATA's Distance Learning Examinations Centre at examstraining@iata.org All exam registration changes must be made before the exam registration deadline posted on the Fees, registration and examination dates (pdf) page.
Already registered students requiring a second exam attempt must register for the exam of their choice by remitting the exam voucher received with their first attempt exam results.
To obtain an IATA diploma or certificate, students must pass written examinations. An examination consists of two papers. Both must be written at the first attempt. Examinations are held in March and September of each year. Students may be required to take examinations at an exam centre that is not in their home city or country of enrolment. All travel and personal expenses and travel documentation are the students' responsibility. The IATA Local Co-ordinator determines the exact date and location of the examination. At each location, examinations occur during one full day, divided into a morning and afternoon sitting, with one paper written per sitting. Courses with two exam papers will require both the morning and afternoon sitting. Students enrolled in more than one course will therefore be limited to one course examination per session. Exam registration deadlines apply to each course examination.
Examinations are based on the most current course editions. During your enrolment period, a new course edition may be released. In this case, we will make available for sale a course Addendum. Please visit the IATA website for details of the course editions being examined, as well as the availability of a course Addendum.
September 2008 Examination Session Details:
All students must use a ballpoint pen.
IATA Travel and Tourism examinations are Open Course Book format. Guidelines specific to the September 2008 examination session are:
- Students:- Only your IATA/UFTAA course study materials are allowed in the examination room.
- Instructors:-No course study material is permitted.
- The IATA/UFTAA Folia/Legind foldout map is not permitted.
- No other external or supplementary references are allowed.
- Atlases, notebooks, loose paper notes (other than course content pages), diaries and agendas are not permitted in the examination room.
- A non-programmable pocket calculator and a language dictionary are permitted.
The IATA / UFTAA Foundation course (Cours d'Introduction, Curso Básico) examination will be based on course Edition 5.8.
- The IATA / UFTAA Consultant course examination will be based on course Edition 6.8.
- The Stepping into Management course (formerly the Management course* ) examination will be based on course Edition 7.8.
Students studying from earlier editions of the above courses should acquire a Course Addendum. Details are available in the CURRENT STUDENTS section in the right-hand column of this page.
Students of the Senior Management course, GDS Fares & Ticketing course or Travel Agents' Marketing course will be examined on the study material received from IATA at the beginning of their course enrolment period.
* 'Stepping into Management' is the new version of the 'Management' course. Already-enrolled students with 'Management' course study material should acquire the Course Addendum described above.
Change of Address (within same country)
IATA will process a request for change of address within the same country, without an administrative fee, provided the request is received no later than the exam registration deadline. The following information is required by IATA: Full name, Client ID, Previous address (complete), New address, Telephone number, E-mail address ( if applicable).
Change of Country
IATA will accept a change of country for a student under the following conditions: (a) the student forwards all necessary information to IATA Training & Development Institute concerning the change of address, including full name, Client ID, Previous address, New address, New telephone number, E-mail address (if applicable). (b) If the Training Programme is not offered in the new country of residence, the student accepts the responsibility for travelling to a country where the programme is offered for his/her examinations. (c) The student is aware of the visa and residency requirements to enable sitting the examination in the new country of residence. IATA Training & Development Institute requires that an administrative fee of USD $50.00 be paid to process the change. Payment of this fee must be forwarded with the request for change. Changes in country do not influence the enrolment period. The student's enrolment period will be based on his/her initial enrolment and not on the date of the change of country. If the student wishes to sit the upcoming examination in the new country, the request for a change of country and payment must be processed by the exam registration deadline.
Services for IATA diploma holders:
- Duplicate Diploma or Certificate
- IATA will provide a replacement Diploma or Certificate (depending on the course taken) to replace a lost document. This service is provided to students registered from 2000 onwards. An administrative fee of USD 100 applies. In addition, a courier shipping fee must be paid. Please fill in the Request Form (pdf) and forward to IATA Montreal.
- Letter of Attestation
- IATA will provide a Letter of Attestation to students registered from 2000 onwards. This document affirms the Diploma or Certificate granted, the year, and the minimum passing grade. As well, it contains a short summary of the course studied, including study hours and course modules. An administrative fee of USD 50 applies. In addition, a courier shipping fee must be paid. Please fill in the Request Form (pdf) and forward to IATA Montreal.
All fees and conditions are subject to change without prior notice.