The ADM Management & Reduction Project has initially been endorsed by the Passenger Steering Group (PSG). The objectives of this project are to:
Reduce the need for ADMs in various areas, thereby reducing the workload, resources and time spent on post-billing revenue auditing
Streamline various work processes and enhancing the ADM process, creating a lean post-billing settlement process
Enhance the communication process within the existing workflow and improve business relationships
After identifying inefficiencies in the current distribution chain, solutions found will result in a reduced need for post-billing revenue recovery via ADMs, and their implementation will start taking place in 2017.
More information on the need to reduce ADMs (pdf).