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The Cargo 2000 (C2K) Master Operating Plan (MOP) has been developed based on detailed customer research and with the assistance of leading IT companies. It sits at the heart of air cargo industry-wide process control and reporting system that in turn drives data management and corrective action systems.

By reducing the number of individual processes in the air cargo supply chain from 40 to just 19, C2K is less labor intensive and improves the processes for managing shipments in a paperless environment. It substantially reduces time spent managing irregularities, such as service
failures, cuts the time required for manual track and trace procedures and leads to a reduction is service recovery costs.

Master Operating Plan now available for open access

Fulfilling its promise to the air cargo industry, C2K now offers open access to its standard processes as part of it continuous initiative to improve quality management for customers and service providers across the air cargo supply chain.

Read Press Release: C2K fulfils promise of open access to new master operating plan (March 2012)

• MOP Executive Summary (pdf)
• Download the C2K MOP (pdf)  To access the MOP: download the zip file to your computer. Unzip it into a new, empty folder. Open the file “Open MOP  v.21.htm” which will allow you to start navigating in the application. Whereas C2K has standardized the air cargo process, we have not attempted to standardize the many varieties of computer set ups. Should you experience any difficulties with the download or running of the program, please contact:
  Tom Presnail, C2K Regional Director for the Americas and Asia presnailt@iata.org or
  Lothar Moehle, C2K Regional Director for EMEA and part of south-west Asia moehlel@iata.org

Master Operating Plan deployment

C2K’s quality management system is being implemented in three distinct phases. The key to the Master Operating Plan is the creation of a unique ‘route map’ for individual shipments that is monitored and measured throughout the delivery cycle of each shipment.

• Phase 1 manages Airport to Airport movements - shipment planning & tracking at Master air waybill level. Once a booking is made, a plan is automatically created with a series of checkpoints against which the transportation of every air cargo shipment is managed and measured. This enables the system to alert Cargo 2000 members to any exceptions to the plan, allowing them to respond pro-actively to fulfil their customers’ expectations.
• Phase 2 is responsible for shipment planning and tracking at House air waybill level and provides interactive monitoring of the door-to-door movement.
• The third and final phase of Cargo 2000 manages shipment planning and tracking at individual piece level plus document tracking. This provides for real-time management of the transportation channel at piece level. It will also control the flow of information which will be vital for current and future security requirements. In Phase 3 the control of information if most important, as the necessity for paper will be limited to the bare minimum - as required by law. In the attempt to operate in a paperless environment, the IATA e-freight initiative and Cargo 2000 are complementing each other. Read the Cargo 2000 monthly reports for the latest performance data.