C2K Master Operating Plan

The Cargo 2000 Master Operating Plan (C2K MOP) has been developed based on detailed customer research and with the assistance of leading IT companies. It sits at the heart of air cargo industry-wide process control and reporting system that in turn drives data management and corrective action systems.

By reducing the number of individual processes in the air cargo supply chain from 40 to just 19, C2K is less labor intensive and improves the processes for managing shipments in a paperless environment. It substantially reduces time spent managing irregularities, such as service failures, cuts the time required for manual track and trace procedures and leads to a reduction is service recovery costs.

 

C2K MOP Available to All

Fulfilling its promise to the air cargo industry, C2K now offers open access to its standard processes as part of it continuous initiative to improve quality management for customers and service providers across the air cargo supply chain.

• MOP Executive Summary (pdf)
• Download the C2K MOP (pdf) 

MOP Deployment

C2K’s quality management system is being implemented in three distinct phases. The key to the MOP is the creation of a unique ‘route map’ for individual shipments that is monitored and measured throughout the delivery cycle of each shipment.

• Phase 1 manages Airport to Airport movements - shipment planning & tracking at master air waybill level. Once a booking is made, a plan is automatically created with a series of checkpoints against which the transportation of every air cargo shipment is managed and measured. This enables the system to alert C2K members to any exceptions to the plan, allowing them to respond pro-actively to fulfil their customers’ expectations.
• Phase 2 is responsible for shipment planning and tracking at house air waybill level and provides interactive monitoring of the door-to-door movement.
• Phase 3 manages shipment planning and tracking at individual piece level plus document tracking. This provides real-time management of the transportation channel at piece level. It also controls the flow of information which will be vital for current and future security requirements.

Read the Cargo 2000 monthly reports for the latest performance data.