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You are here: Home » Programs » Cargo » e-Cargo » e-Air Waybill » Multilateral e-AWB Agreement - Freight Forwarders

Freight Forwarders

How to join?

You can join in four easy-steps as follows:

1. Review the Multilateral e-AWB Agreement (pdf)

2. Complete and submit the Online Joining Form (appx.10-15 minutes)

3. Receive your Agrement by e-mail from IATA Cargo 

4. e-sign the Agreement 

Joining the Multilateral e-AWB Agreement is FREE of charge. The new paperless process using e-signatures removes the need for parties to print, sign and mail paper documents.

More information:


After you e-sign the Agreement, it will be sent to the IATA signatory for counter-signature. Once completed, all signatories will receive the final signed PDF by e-mail. Then your company will be listed as party to the IATA Multilateral e-AWB Agreement and you will receive a joining confirmation message from IATA advising the effective date and next steps.

Paper-based process: If you wish to use print and sign the Agreement on paper using traditional wet-ink signature and mail the documents, please download the Forms and instructions.


What are the next steps after joining?

    • Check which of your airline partners have joined the agreement and select your partners to roll out e-AWB
    • Engage with your airline partners to discuss where and when to start e-AWB
    • Validate your messaging and operational capability with your airline business partners
    • Receive the Activation Notice from your Airline partners (See Sample Activation Notice)
    • Start doing e-AWB at the activated locations
    • Roll out e-AWB at further locations by repeating the steps above 


In accordance with Article 3.1 of the Agreement, freight forwarder shall only commence tendering cargo shipments under the Multilateral e-AWB Agreement to a participating airline after receiving an Activation Notice from the airline.

See Frequently Asked Questions on the Activation Notice


How to update your information?

You can update your company's Affiliates and/or Designated Contact information at any time.

1. Download and complete the appropriate Form:

2. E-mail the completed Form to IATA Cargo at

3. Receive the Form from IATA Cargo for e-signature

4. e-sign the Form

After you e-sign, the Form will be sent to IATA Cargo, and the information will be processed and registered accordingly under the Multilateral e-AWB Agreement.


Additional information

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