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Passenger

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IATA is working to lower industry costs and improve the passenger travel experience. Our mission is to help transform the air transport value chain, covering the following areas:  

Worldwide Airport Slots

 Management of airport capacity through semi-annual Slot Conferences for negotiating the allocation of slots and other activities.

Airline Distribution

 Ticketing (JPTC), Reservations (RESCOM), Passenger Tariffs, BSP Reporting and more.

Passenger Experience

 Addresses the end to end passenger journey through the Passenger Experience Management Group (PEMG) and various projects like Fast Travel, CUPPS and Passenger Facilitation. 

Baggage Services

 Improving Baggage handling.

In each of these areas IATA Passenger supports the industry through delivering:

Interline standards

StB projects

Products & Services

  • Mileage, Coding , MITA, Taxes and more

Simplifying the Business - StB Program Scorecard - April 2012

Project

Latest Actual

End 2012 Target

End 2012 Forecast

e-AWB penetration 4.11% 15% 15%
BIP: Diagnosis performed 71 80 80
BIP: Self-help airports delivered 100 120 120
EMD live airlines in BSP 10 20 20
EMD capable airlines 43.10% 75% 75%
Fast Travel capable
Airline/Airport pairs		 16 100 100

 


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