IATA is working to lower industry costs and improve the passenger travel experience. Our mission is to help transform the air transport value chain, covering the following areas:
Airline Distribution: Ticketing (JPTC), Reservations (RESCOM), Passenger Tariffs, BSP Reporting, New Distribution Capability (NDC) and more.
Passenger Experience: Addresses the end to end passenger journey through the (Passenger Experience Management Group (PEMG) and various projects such as,Fast Travel, Common Use Working Group, and Passenger Facilitation.
In each of these areas of activities, IATA supports the industry through delivering:
Consumer Protection Policy
The Fascination of Flying
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