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IATA Safety Audit for Ground Operations (ISAGO)

IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a 'backbone' of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. 

As a result, the ISAGO audit can be applied consistently to multinational ground handlers, as well as to smaller companies providing services at a single station. 
See Alexandre de Juniac's post about the success of the ISAGO Program.
What's New Benefits CoPA Audit Application Training Documents

What’s new?

Check out the new Special Report: From the Ground Up by Airlines International!

The scheduling of ISAGO audits under the new model will take place from the end of 2017 onwards, and the audits will commence in January 2018. 

The benefits of the ISAGO audit will remain: to improve the safety of ground operations, eliminate duplicate audits by air operators, and provide the industry with an efficient, sustainable oversight program.​

The new model introduces major changes in the management and organization of the audits, the training and qualification of auditors and the objectives of the audits and the registration scheme. Some of the processes and procedures outlined in the new manual will be implemented early 2017 to prepare for the transition to the new model.

Refinement of the processes may occur in the short term as the new model is implemented. While these activities are taking place, the 2017 audit schedule under the current program (and GOPM Edition 2, effective July 2015) will continue until completed and then the current program will officially be closed.

Learn more about ISAGO for Airlines (pdf).



ISAGO Program Manual Ed 1 (pdf)

The First Edition of the new ISAGO Program Manual (GOPM) is now available. 


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