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The Simplifying the Business program's mission is to change the way the air transport industry operates – resulting in better service for passengers and lower costs for the industry. The current StB program will save the industry up to US$18.1 billion every year. In 2012 the following projects will make up StB:

• E-freight
• Baggage Improvement Program (BIP)
• Fast Travel
• IATA e-services

• Two new projects focusing on passenger facilitation and airline distribution 

How does StB realize industry-wide change?

• A focus on a mutually beneficial approach for everyone involved
• The leadership and support of the IATA Board of Governors - a group of 30 airline CEOs
• The endorsement of the IATA AGM
• The ability to create industry-wide standards
• A global network of 4,000 IATA, airline, and airport staff, industry experts and suppliers

StB program resources

• StB Think Tank white paper 'A road map to prepare for tomorrow's passenger'
   Five goals towards sustainable profits and better service
• StB in the media
• StB Newsletter
• StB webinars and StB at external events
• StB program scorecard and Project and program updates
• StB change model
• Industry Achievements