Passenger Facilitation

Global passenger traffic is expected to increase by around 5% annually and will reach 3.6 billion by 2016. These figures underline the challenge facing passenger,s the aviation industry and governments.

The Passenger Facilitation Program focuses primarily on the crucial areas of security, border protection, immigration and customs with the aim to provide an “end-to-end passenger experience that is secure, seamless and efficient”.

IATA's Passenger Facilitation Program is addressing solutions in the following areas:

• Passenger data: improve the quality of passenger related information which is transferred from the airlines to governments in order to reduce the number of transmissions and fines which may occur due to inadmissible passengers, missing data or mismatching data.
• Security Access: improve the passenger flow at security checkpoint with existing technology and infrastructure in order to reduce queue length and times.
• Immigration: improve border crossing through the promotion of automated border control in order to support passenger growth and reduce waiting times without compromising security.   

Project Material 

• Passenger Facilitation presentation (pdf)  

Passenger Data	Security Access Improvement	Automated Border Control
RP 1701a (pdf) Campaign Results  (pdf)	RP 1701h (pdf) Implementation Guide (pdf) Project Brief (pdf)	RP 1701l (pdf) Campaign Results (pdf)