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2011 Travel Agent's Handbooks

Now available for download!

The current editions of the Travel Agent’s Handbook (TAH), effective 1 June 2011, are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

New!

All Local Criteria have been moved to a new Sections 3 of the Handbook..

Changes to Local Criteria or Resolutions

Changes to local criteria or resolutions agreed after publication of othe Travel Agent's Handbooks will be posted on this page under 'Mail Votes'.

Important Information for Travel Agents
New! IATA e-ServicesEnglish
Guidelines for Use of IATA LogoEnglish
BSP Manual for Agents 2011English
New e-Learning Courses 2011English
Training Program 2011English
General Concurrence Area 2English
General Concurrence Area 3English
General Concurrence Canada/BermudaEnglish
General Concurrence Latin America & CaribbeanEnglish
List of Travel Agency CommissionersEnglishEnglish
Travel Agent Handbook
800English - French
818gEnglish - French - Spanish

    Additional information

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