Passenger Agency Programme

The IATA Passenger Agency Programme is a global programme designed to facilitate the secure distribution of airline tickets through a network of accredited sales locations. 

The Programme is administered by IATA on behalf of its Members. Policy development and changes to the operating Passenger Sales Agency Rules and the rules governing reporting and settlement of sales are controlled by the Passenger Agency Conference.

Below are various industry documents of interest to IATA Accredited Agents.



Agenda and Highlights
PAConf 31 - Book of Finally Adopted Resolutions English
PAConf 31 - Expedited Resolutions English
PAConf 31 - Minutes English
PAConf 31 - Proposed New Structure for BSP Manual - R48 English
PAConf 31 Call of Meeting English
PAConf 31 First Transmittal of Agenda English
PAConf 31 Summary English
PAConf31 Second Transmittal of Agenda English
Special PAConf Finally Adopted Resolutions English
Special PAConf Minutes English
GSA (General Sales Agent)
Standard GSA Agreement English