Now available for download!

The new editions of the Travel Agent’s Handbook (TAH), effective 1 January 2009, are now available for download.  Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Simply click on the links on the right-hand side to select the handbook for your area.

New!

Sections 1 and 3 of the TAH have now been consolidated into a separate TAH General Information publication, also available for download on the right-hand side menu.

Changes to Local Criteria

Changes to local criteria agreed after publication of the Travel Agent's Handbooks will be posted below.