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Cargo Operations and Technology Board (COTB)

The primary objective of the COTB is to develop and maintain standards for procedures, documentation and flow of information relating to the air cargo business. 


  • Technical standard and procedures for the correct completion of the air waybill
  • Standards for the application of automatic identification technology (including bar coding, imaging, RFID, smart cards, dimensioning and voice recognition)
  • Technical and procedural standards for EDI
  • Standards for other documents, procedures and processes supporting the air cargo business
  • Guidance and assistance to non-airline participants in the air cargo business
  • Maintenance of the delegated CSC Resolutions and Recommended Practices


Face-to-face meetings are held only when necessary. Tasks are completed using electronic means and/or conference calls as much as possible.


COTB consists of up to 12 members appointed by the Cargo Services Conference (CSC), each being an expert in cargo procedures and/or automation.

The current COTB​ Chairman is Mr. Todd Frazier (FedEx).


  • Secretary
    Zhi Yong LIAO
    Manager, Cargo Business Process & Standards, IATA 


COTB has the following subgroups:


Additional information

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