Common Use News
This news keeps you updated on the latest information from the Common Use Working Group activities or on any information that supports the activities of this group.
The information would be pertinent to airline CIOs and to anyone already involved or interested in the Common Use activities.
Here are a few important reminders about CUSS 1.3, Windows XP and Common Use Payment (March 2014)
As of April 2014, Windows XP and Internet Explorer (IE) 6 are no longer supported by Microsoft. Are your kiosks, applications and vendors ready for Windows 7? Do you have an upgrade plan in place?
The CUSS 1.3 specification does not itself require Windows 7, but the shift away from Windows XP means it is a good opportunity to upgrade to CUSS 1.3 and Windows 7 at the same time.
CUSS 1.3 and Windows 7 provide new and improved technologies to run CUSS applications, such as updated Java, Flash and an option to run your application in IE8 or, as many airlines have requested, in Google Chrome. The new version of CUSS also helps with new features regarding application updates and version management.
Consequently, with the industry move to Windows 7, CUSS 1.2 application providers should consider testing their applications against CUSS 1.3 mandated technologies and ultimately certify on CUSS 1.3 platform if they are planning to run their applications on CUSS 1.3 kiosks. CUSS 1.3 may also allow your application design to take advantage of CSS3, HTML5, or other new capabilities not available in CUSS 1.2. However, even if you are not planning any changes, it is still important to check your application as CUSS 1.3 includes new tools and technologies versions which your application will be running on once deployed to a CUSS 1.3 kiosk.
The airline industry is also working together to help improve security and compliance of payment at kiosks. Starting with the CUSS Form of Identification Data (FOID) Addendum in 2011, and now with a new management payment programming interface in CUSS 1.3, kiosks are a few steps closer to helping you provide secure and compliance payment.
There is more to payment compliance and security than just the new features of CUSS 1.3. With a move to EMV in all markets worldwide by 2015, it is now more important than ever to understand how changes in kiosk payment can impact your compliance and reduce your risk.
CUSS 1.3 now offers more flexibility and capability for writing more modern applications, particular within Google Chrome. However, the latest version of CUSS still has to impose some restrictions to ensure everyone running CUSS shares a consistent and predictable environment.
Input from airlines, airports and vendors is vital to ensure CUSS and other common use standards meet the needs of the industry. For more information on CUSS, Common Use and the move to Windows 7, please join the Common Use Working Group by registering to the IATA PEMG Extranet.
U.S. Department of Transportation rule on kiosk accessibility (March 2014)
Airlines, airports and vendors need to be aware of the U.S. DOT final rule on kiosk accessibility that became effective on 12 December 2013.
The rule requires that:
- U.S. and foreign airlines must ensure that all proprietary and common use kiosks installed on or after December 12, 2016 that they own, lease or control at U.S. airports with 10,000 or more annual enplanements meet detailed accessibility design standards until a total of at least 25% of each type of the kiosk provided at each location in the airport meet these standards. At least 25% of kiosks in each location at a U.S. airport must be accessible by December 12, 2022.
- U.S. and foreign airlines in addition to U.S. airports must ensure that accessible kiosks are visually and tactilely identifiable and maintained in working condition.
- U.S. and foreign airlines must give priority access to accessible kiosks to passengers with disabilities.
- U.S. and foreign airlines must provide equivalent service to passengers who cannot use accessible kiosks that airlines own, lease or control due to disability.
The U.S. DOT will be conducting onsite inspections to see that the rule has been enforced appropriately.
Whilst the IATA Common Use Working Group will update the CUSS standard and technical specifications to ensure the capability is available to the industry, airlines need to start working now on a compliance plan in order to be able to document all the efforts made to comply with this rule.
For information, the rule also covers two other elements of airline website accessibility and wheelchair stowage that are not related to common use activities.
View the official information on the U.S. DOT rule.
Security alert for Windows XP systems (Nov 2013)
Windows XP will no longer be supported by Microsoft as of 8 April 2014. However, XP and even older operating systems are still widely used in our industry.
Operating systems that are no longer supported create a Payment Card Industry (PCI) compliance challenge since security patches might not be available anymore to protect the systems from known exploits. The IATA PCI Solution Group strongly recommends that proper patch management is maintained for all operating systems/applications and that no longer supported versions are upgraded or replaced.
For more information, please contact email@example.com
Ancillary services - appeal for airline support (Nov 2013)
To date, there is no technical solution that allows for the processing of Credit/Debit card transactions in order to buy ancillary services which are Payment Card Industry (PCI) compliant and provide protection against fraudulent transactions.
Although the standard interface for payment was specified in the Common Use Working Group, the PCI Solution Group is studying technical solutions and urgently needs airline support in the PCI Solution Group.
For more information, please contact firstname.lastname@example.org
Trends: Commercial airports and Common Use Solutions Used (Nov 2013)
A growing number of commercial airports are opting for standard common use solutions following the IATA Recommended Practice 1797 (RP1797) on Common Use Passenger Processing Systems (CUPPS).
The below trend shows that the overall number of airports opting for common use solutions including the use of the new CUPPS standard is increasing while legacy common use solutions are declining.
Most of the 100 busiest airports in the world have common use solutions either through legacy Common Use Technical Equipment (CUTE) or by adhering / transitioning to the CUPPS standard.
In order for airlines to fully embrace the benefits of a single common use standard such as CUPPS it is important to develop an application suite adhering to this standard. More airlines are encouraged to join the IATA Common Use Working Group.