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Common Use Working Group (CUWG)

Common use allows airlines or other handling agents to process passengers using shared technology typically at an airport.

Common Use Standards

IATA develops and maintains common use standards including recommended practices through the work of the CUWG that is part of the IATA Passenger Experience Management Group (PEMG). The standards cover the following three specific areas:
  • Common Use Self Service (CUSS) describes the specifications and standards for multiple airlines sharing one physical self-service kiosk
  • Common Use Passenger Processing Systems (CUPPS) describes the range of services, specifications and standards enacted to enable multiple airlines, service providers or other users to share physical check-in or gate podium positions whether simultaneously or consecutively
  • Standardized data exchange through the use of web services technology. The first business requirement addressed is for a common use self-service bag drop process

The main functions of the working group are:

  • To review and approve proposed additions, changes and deletions to Common Use standards including RP1706c, RP1797 and RP1741 as well as any future standards relating to products used in the airport common use environment
  • To submit an annual report of its activities to the Passenger Services Conference (PSC)
  • To liaise closely with other bodies, including Airlines for America (A4A),  Airports Council International (ACI) and IATA Committees impacting on Common Use  Standards

Membership of CUWG is restricted to IATA members, A4A members, IATA Strategic Partners and members of ACI.

Reference material

Recommended practices, technical specifications and certification criteria developed by this group are available on the IATA PEMG Extranet.

PEMG Extranet

An Extranet containing a specific section for Common Use is available for members of the CUWG to read and/or download reference documentation, including meeting agendas and minutes. To request access to this site, you need to register.


Additional information

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