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IATA Ground Operations Manual (IGOM)

The IGOM task force reports to the Ground Handling Council (GHC).  It is a multidisciplinary Task Force comprising ground operations experts from airlines, ground handling companies and aircraft manufacturers.

Scope of Work

This task force  focuses on the global harmonization and standardization of the ground handling processes and continually reviews and develops procedures and instructions for frontline personnel as published in the IATA Ground Operations Manual (IGOM).

It also interacts with the other GHC task forces and other related work groups  to ensure that IGOM and the Airport Handling Manual (AHM) are aligned, relevant and up to date in all aspects.


The IGOM meets twice per year and membership is open to all IGHC members (IATA members, non-IATA airlines, Ground Service Providers and Airports) and IATA's Strategic Partners in the Ramp Services and Airside Safety area of interest.

Join us

Through participation in the Task Forces there is the opportunity to influence the ground operations industry. In addition, the Task Forces provide a unique opportunity for industry experts in their field to meet and network with their peers. For participation contact


Additional information

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