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IATA Regional Office - South Africa

Contact:

• Tel: +27 11 523 2700
  Fax: +27 11 583 2701
  Docex: Docex 51, Mandela Square,
  Johannesburg (JNB)

For Customer Service enquiries,  log your enquiry on our customer portal.
To follow up on your query, call the IATA's shared service centre for Africa & Middle East on 
Tel: +962 6 5939922 (Between 09:00 am and 12:00 pm, Mon – Fri) providing your case number.  Customer Services enquiries relating to BSP, CASS, VMPD's, new agent applications, accreditation,training, ID card applications etc.

 JNB Office Hours:

• Mon-Thu  8:00 am to 17:00 pm
  Fri 8:00 am to 16:00 pm

 Address:

• Sandown Mews, East Block, Ground Floor
  88 Stella Str, Sandown 2196
  South Africa

Mailing Address:

• Post Net Suite 970
  Private bag X9
  Benmore 2010
  South Africa

IATA Regional - Sub-Regional Contacts

Country Manager Eastern Africa

• Burundi, Comores, Djibouti, Eritrea, Ethiopia, Kenya, Madagascar, Mauritius, Mayotte, Melilla, Reunion, Rwanda, Seychelles, Somalia, Tanzania, and Uganda
  Hassim Pondor
  Tel: + 254 20 2248 533-6

Country Manager South Western Africa

• Cape Verde, Equatorial Guinea, Gambia, Ghana, Guinea-Bissau, Liberia, Nigeria, Sao Tome and Principe
  Adefunke Adeyemi
  Tel: + 234 173 65 317
  

Country Manager Southern Africa

• Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, South Africa, Swaziland, Zambia, and Zimbabwe
  Nicola Colville
  Tel: + 27 11 523 2700
  

Country Manager Central West Africa

• Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Cote D'ivoire, Democratic Republic of the Congo, Gabon, Mali, Mauritania, Niger, Senegal, Togo
  Fabrice Sahiri
  Tel: + 221 33 889 8400