BSP Australia

Most of the documents presented below are in PDF, requiring Adobe Acrobat Reader.

To download and save on your computer:
1. Right click on any of the links below
2. Click on "Save Target as..." and follow the prompts.

Latest News:

• BSP Agents Newsletter August 2008
• Update on Electronic Tickets and other documents 01 June 2008
• Resolution 818G Effective 01March 2008
• Electronic Ticketing and Other Documents in BSPs on/after 1st June 2008
• Enhanced BSPLink Agent

Reporting & Remittance Calendar:

• 2008 Remittance Calendar Revised 31 March 2008
• 2009 Remittance Calendar

Frequently Asked Questions:

• BSPlink Australia FAQ 

Local Procedures/Information:

• BSP Airline Contact List for Agents
• Check Digit Finder 
• Airline Automated Refund Authority Oct 2008
• Electronic Credit Card Acceptance - AU 
• Refund Notice Procedure
• Refund Application Procedures
• Travel Agent Service Fees (TASF)
  • TASF Service Description
  • TASF Agents AU Terms and Conditions
• 2008 IATA Certificate of Accreditation

Forms:

• Refund Notice Form
• New Refund Application Forms
• Agency Sales Transmittal (AST)
  
  • Agency Sales Transmittal Procedure
• Please ensure you are aware of the AST introduction and procedures for completion prior to downloading the AST forms:
  - Agency Sales Transmittal 2008   (Excel - for online completion    - Agency Sales Transmittal (PDF - for   completion by hand)
  
• Agent Direct Debit Procedure and Form 2008
• Agent Reduced Fare Application (Resolution 880 Attach 'A')
• Missing Traffic Document Report (MTDR)
• Standard Credit Card Charge Form
• On-line Agents Application Form

BSP Training:

• BSP Agents Training - Course Content

Manuals:

• BSP Australia Local Procedures Manual 2008 (Chapter 14)