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Please note that documents, manuals and standard administrative forms used can be found on the Document and Form Centre of our Customer Service portal for Europe. However, below you find some forms used specifically in IATA Nordic & Baltic.

• Manual Payment to IATA Nordic & Baltic
  It is always the Agents obligation to make the payment to BSP on the remittance date prescribed in the reporting calendar. The above document contains local bank accounts to be used in such occasion, e.g. if direct debit fails.

• Power of Attorney DK
  Please use this form to change Power of Attorney for Debitor in Denmark.

• Power of Attorney NO
  Please use this form to change Power of Attorney for Autogiro in Norway.

• Power of Attorney SE
  Please use this form to change Power of Attorney for Autogiro in Sweden.

• Error Descriptions ( word document)
  The "RET Error report" is sent to all Airlines and Agents each reporting period on BSPlink, and shows all transactions that are reported on the RET (Reporting Tape sent daily by all GDSes) and which do not follow expected standard. Some errors are caused by the data formating by the GDS some by Agent entry. The errors have 2 levels : warnings and Billing Critical. Most Billing Critical Errors are rejected in the BSP process. Those are marked on your list as "deleted". Some other Billing Critical will only affect secondary process of Credit Card processing and will result in transactions being reported on Billing Analysis but not processed by Credit Card Acquires. Typically this would be Agent errors in the Credit Card numbers or old expiry dates but even other related. The above document shows a detailed description of each error / warning that can exist on the RET Error Report.