Welcome to IATA Canada

On this page you will find information regarding IATA activities in Canada
which assist member airlines, agents and industry partners to provide
optimal service to their customers.

Please access the Customer Portal for information related to Agency Accreditation as well as the Billing and Settlement Plan (BSP) and Cargo Account Settlement Systems (CASS). You can also log enquiries online.

Highlights

• 129 carriers and 2546 accredited agents are part of BSP Canada. On the CASS side, there are 68 participating carriers and 774 CASS agents.
• IATA Canada is actively supporting the Simplifying the Business initiative
  to reduce costs.

BSP Canada:

Please check out the recent developments for BSP (PDF downloads):

• Meridiana 736/GJ-Ticketing Procedure
• Eurofly 191/IG -Ticketing and Refund Procedure
• Conditions of Contract/Conditions du Contract
• BSPlink Access Level Comparison
• Comparaison des niveau d'acces BSPlink
• Customer Portal Guide
• Guide Portail Client
• Customer Service Portal Launch-Passenger
• Un nouveau portail pour le service à la clientèle-Passenger
• BSP Canada Fraud Prevention (zip)
• Simplifying the Business - English
• Simplifying the Business - Français
• Credit Card Fraud Alert / Alerte à la fraude de cartes de crédit

CASS Canada:

Please check out the recent developments for CASS(PDF downloads):

• CASS Airline List-March 2010
• 2010 CASS Calendar
• CASS Pre-Authorized Debit Agreement
• Convention d'Autorisation Relatives aux Débits Pré-Autorisés CASS
• Customer Service Portal Launch-CASS
• Un nouveau portail pour le service à la clientèle-CASS