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On this page you will find information regarding IATA activities in Canada
which assist member airlines, agents and industry partners to provide
optimal service to their customers.

Please access the Customer Portal for information related to Agency Accreditation as well as the Billing and Settlement Plan (BSP) and Cargo Account Settlement Systems (CASS). You can also log enquiries online.

Highlights

• 128 carriers and 2546 accredited agents are part of BSP Canada. On the CASS side, there are 68 participating carriers and 774 CASS agents.
• IATA Canada is actively supporting the Simplifying the Business initiative
  to reduce costs.

BSP Canada:

Please check out the recent developments for BSP (PDF downloads):

• Conditions of Contract/Conditions du Contract
• BSPlink Access Level Comparison
• Comparaison des niveau d'acces BSPlink
• Customer Portal Guide
• Guide Portail Client
• Customer Service Portal Launch-Passenger
• Un nouveau portail pour le service à la clientèle-Passenger
• Credit Card Fraud Alert / Alerte à la fraude de cartes de crédit
• Chapter 14
• Chapitre 14
  
  CASS Canada:

Please check out the recent developments for CASS(PDF downloads):

• Convention d'Autorisation Relatives aux Débits Pré-Autorisés CASS
• Customer Service Portal Launch-CASS
• Un nouveau portail pour le service à la clientèle-CASS