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    IATA Fraud Advice

    To report fraudulent e-mails, or if you have any questions relating to fraudulent e-mails related to IATA, please contact information.security@iata.org

    Current fraudulent activities

    Recognizing & reporting fraudulent e-mails

    There are ongoing attempts to obtain payments from users of IATA products and services through fraudulent e-mail messages. On this page you will find resources to help you detect such fraud and report it to us.

    What you can do to protect your organization

    Recognize fraudulent e-mails. Read IATA's Fraudulent emails warning (pdf).

    Always be wary of requests to update bank account information.

    The e-mail addresses below have been used by fraudsters recently. If you receive an e-mail from any of these addresses, kindly contact information.security@iata.org, block and delete the email.

    For more fraudulent domains, please review: IATA fraudulent domains.

    Recent fraudulent e-mail domains:

    iata@iata-invoices.org replies to revenue@iata-payments.org

    @ucla.edu replies to iata_payment_office@accountant.com

    accounts@iata.org replies to iataupdate2@gmail.com

    @t-online.de replies to payment@billings-iata.com

    iata@iata-invoices.org replies to revenue@iata-payments.org

    acount@iata.com replies to revenue@iata-payments.org

    account@iata-subscription.com replies to @iata-payments.org

    iata@iata.org replies to revenue@iata-payments.org

    account@iata.com replies to@iata-subscription.com

    invoicing@iatacass.com

    accounts@iata-paymentsys.org

    invoicing@iatacollection.com

    iata-payments@collector.org

    info@iata-enquiry-online.org

    @accountant.com

    finance@iataccount.org

    account@iata-finance.org

    air_animal.pet_movers@usa.com

    ​​​​

    Tactics used by fraudsters

    Fraudsters contact IATA customers by e-mail or telephone, seeking payment for products, services, or other outstanding amounts due.

    Often, the fraudster will use names similar or identical to those of IATA officials.

    Fraudsters use e-mail addresses that include the acronym ‘iata’, but come from different domains such as @iatafinances.org

    The e-mail may appear to come from IATA (such as accounts@iata.org), but the fraudster is using a spoofing technique to hide the true sender address.

    Fraudsters send fake IATA invoices bearing the official IATA logo, and staff names. However, “new” bank account information is provided.

    Airlines, agencies and partners

    To verify the validity of IATA's key stakeholders we recommend to:

    Contact us

    To report fraudulent e-mails, or if you have any questions relating to fraudulent e-mails, please contact information.security@iata.org

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