IATA Fast Travel
EgyptAir Achieves Platinum Status in Fast Travel
EGYPTAIR is the first airline in Africa and the third airline in the Middle East to achieve the Platinum status in the International Air Transport Association (IATA)'s Fast Travel Program. The Platinum status is awarded to airlines in recognition of their success in using innovative technology to provide passengers with quick and convenient air travel. It is only awarded to airlines that offer at least 80% of their passengers access to self-service processing.
The airline met IATA’s highest Fast Travel standard by implementing self-service systems that address worldwide passenger demands for more choice, convenience, and control over their travel experience. Egypt Air uses new technologies, from kiosks to mobile apps, to offer a range of self-serve channels enabling passengers to check-in, print Q-tag baggage labels at home and access quick bag drop facilities worldwide, re-book flights, and self-boarding.
The purpose of the Fast Track Program by IATA is to provide passengers with an alternative to using the check in counters and service representatives at the airport for the simple processing of documents. This allows for a passenger to go through these procedures at their pace, not the airlines.
Many passengers prefer this self-service approach to flying. It enables them to prepare all of the necessary documents they might need before they arrive at the airport so the only line they will have to wait in is at the security check points. This reduces the time in the airport required for them to arrive at their departure gate.
Fast Travel Platinum status is now held by a total of 12 airlines: Alaska Airlines, SAS, Air New Zealand, Hawaiian Airlines, Braathens Regional Aviation, Qatar Airways, Air Canada, Egyptair, Qantas Airways, Saudi Arabian Airlines, American Airlines and SWISS.
EgyptAir Chairman, Mr. Safwat and IATA's Director General, Mr. De Juniac