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    Palms Support

    ​PALMS is a tool designed to allow airline offices, participating in the IATA Australia BSP, to capture and report on data relevant to the billing of their agents.

    Download Files

    To download and save on your computer:

    1. Right click on any of the links below
    2. Click on "Save Target as..." and follow the prompts. Download time is up to 15 minutes depending on your Internet connection.


    • Answers 101 (zip) -  'Exe' & Help update for Answers 1.0.1 build #7  (5.35 mb). Includes new Top 10 Groups and Group reports. Supports Statistics/Marketing group selection for all reports and graphs.


    Additional Software required

    If you require any assistance, please contact PALMS Support.




    Our mission is to represent, lead and serve the airline industry

    Additional information