The IATA Crisis Communications workshop aims to strengthen the aviation industry’s crisis response capacity by providing a forum to share best practices, review case studies, examine the latest trends, and showcase new technologies.
With the COVID-19 crisis largely behind us, this is an opportunity to review the many changes that the pandemic brought to how both communicators and media operate, and the implications of these changes for crisis communications.
The IATA Crisis Communications workshop will take stock of these changes—including technologies like AI and those supporting remote working—in a series of case studies and panel discussions.
There is no registration fee to attend the workshop for qualified communicators and ERP professionals from airlines, airports, regulators, manufacturers and other industry partners. This is possible thanks to the generosity of our host airline and sponsors.
View the full Crisis Communications Workshop agenda (pdf).
There is no registration fee to attend the workshop for qualified communicators and ERP professionals from airlines, airports, regulators, manufacturers and other industry partners, but registration is required.
Destination & Venue
Seoul is the capital of the Republic of Korea, and serves as the cultural, economic business and political center of South Korea.
The Conrad Seoul is at the heart of the Yeouido Business District. It is three blocks away from Yeouido Park, with stunning views of the Han River. The hotel is connected to IFC Mall and within four blocks of Yeouido subway station.
Instructions on how to book a room at the preferential rates during the workshop period will be provided in the workshop confirmation email after registration.
The IATA TravelCentre provides passport, visa, health advice, and much more. Visit the IATA TravelCentre!
Sponsorship opportunities for the Crisis Communications Workshop are available. There are three tiers of sponsors – Gold, Silver and Bronze.
For sponsorship inquiries, please email email@example.com.