19th Maintenance Cost Conference (MCC) & 2nd MRO Smart Hub User Forum

Hanoi, Vietnam
4 - 6 October

The 19th Maintenance Cost Conference (MCC) & 2nd MRO Smart Hub User Forum will be held on 4-6 October 2023 in Hanoi, Vietnam.

We will discuss the airline industry status, MRO trends, aircraft health monitoring (AHM), supply chain issues, sustainability in technical operations, digitization of MRO documents and the latest developments for MRO Smart Hub.

The agenda will be published shortly.

Who attends the MCC

Our previous events have attracted the following professionals, among many others.

Technical Director; Director, Engineering Head of Maintenance
VP, Maintenance and Engineering Executive VP, Operations
Chief Engineer General Manager
Engineer Manager, Technical Contracts
Manager, Supply Chain Fleet Manager, Engineering
Director, Finance Manager, Cost Control
Manager, Finance Maintenance Cost Analyst


MRO SmartHub

Hotel recommendations will be provided when your registration is confirmed.

Registration Fees

  • Airlines: Free (up to 2 delegates; $1,820 per additional delegate)
  • IATA Strategic Partners: Free for 1 delegate; $1,820 per additional delegate)
  • Sponsors: Free (based on sponsorship agreement)
  • MRO SmartHub User: Free (by invitation only)
  • Industry & Other: $1,950 per delegate

Travel & accommodations are at the delegates' expense.

Download the full agenda (pdf)

Maintenance Cost Conference

October, 4

  • Reports and Updates from various industry experts
  • Panel discussion on supply chain issues
  • Focus session on sustainability in the MRO industry
  • Focus session on digital transformation in the MRO industry

October, 5

  • Focus session on aircraft health monitoring (AHM)

October, 6 (morning only)

  • MRO facility tour

MRO SmartHub User Forum

October, 4 – MRO SmartHub Advisory Community only

  • Determine future developments via community workshops
  • Community discussion – integration of MRO services in platform
  • Learn how other airlines/MROs are using the platform

October, 5 – Open for all MCC/MRO SmartHub User Forum participants

  • Focus session on FMV & Evaluator – part valuation and decision support
  • Focus session on Teardown suite – material sourcing via teardown projects
  • Best practices in material supply through teardowns – presented by Lufthansa Technik AG
  • From paper to data – how digitized MRO documents support decision making in supply chain processes

This program is subject to change.

For any questions or interest in sponsorship, please email us at mctg@iata.org




Hanoi is Vietnam's capital city, it's rich in history, with the streets of its rambling Old Quarter dating back to the 14th century. However, today's Hanoi is much more than the past, the city has now been invigorated with modern cafes, restaurants, and cool art galleries. The capital is also easily accessible thanks to its international airport (HAN), located 45km from the city centre.

> Weather in Hanoi
> More information about Hanoi



Visa Requirements

All nationalities are eligible to apply for Vietnam e-visa. The process will normally take three (3) working days and the fee is USD 25 for a single-entry visa and USD 50 for multiple-entry visa.


Apply for e-visa


To apply for an e-visa for Vietnam, please make sure that:

  • Your passport is valid for at least 6 months following arrival date and has at least 02 blank pages;
  • You have a soft copy of a passport-size photo (see Vietnam visa photo requirements);
  • You have soft copies of your passport personal data page which must be full and clear;
  • You have an exact entry port;
  • You have a credit/debit card to make payment online for e-visa fee, (American Express card is not accepted).


MCC 2023 Venue


The MCC 2023 & MRO Smart Hub User Forum will be held in FPT Tower.

Address: 10 Pham Van Bach, Dịch Vọng, Cau Giay, Hanoi 100000.

Hotel Recommendations

Hotel recommendations will be provided when your registration is confirmed.



Previous Conferences

Geneva 2022
Athens 2019
Atlanta 2018


MCC Webinar Series

In 2020 and 2021, MCC was held as a Webinar Series with weekly episodes over a month. Each episode addressed a different theme.

MCC 2021
MCC 2020


Thank you to our sponsors!

Host Airline

Host Sponsor

Platinum Sponsor

Gold Sponsor

Silver Sponsor

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