IATA Business Travel Summit

17 - 18 June

Because of the COVID-19 pandemic, the 2020 edition of the IATA Business Travel Summit will be digital, and will take place on 17-18 June, from 14:00 to 16:00 CEST.

This event is by invitation only; eligible participants will be contacted with access details in the upcoming weeks.

Together, Let's Build Airline Retailing

The fifth edition of the IATA Business Travel Summit, scheduled to take place on June 17-18, 2020, is a unique opportunity to get the latest insights from the air travel industry value chain – airlines, IT providers, TMCs, SBTs and Corporates – while they articulate their NDC roadmaps to adoption.

The aim of this event is to have an annual status check of NDC adoption worldwide. While implementation is growing fast, it is important to reflect on the paths taken by the industry, the value and benefits that NDC creates, and the remaining challenging points that need to be addressed. The summit will also showcase innovation, particularly from start-ups.

Target Audience

This event is designed for corporate buyers. The goal is to ensure they play a key role in influencing the NDC journey and to help them get what they need to start their own NDC journey with their partners.

This event is by invitation only.

About NDC

NDC (New Distribution Capability) will enable the travel industry to transform the way air products are retailed to corporations, leisure and business travelers, by addressing the industry's current distribution limitations:

  • Product differentiation and time-to-market
  • Access to full and rich air content
  • Transparent shopping experience

The airline indirect value chain is actively looking at opportunities in the areas of personalization, policy compliance, control and reporting. Industry cooperation across the business travel value chain is essential and more discussions on NDC are expected.

The IATA Business Travel Summit is a unique & exclusive event to:

  • Get the entire air travel value chain together
  • Share best practices
  • Discuss future trends in the area of distribution and payment
  • Network with the key players

IBTS 2020 agenda will address key topics including:

  • Updates from NDC Leaderboard airlines on their journey to their 2020 target
  • Leader insights from the IATA value chain groups - Travel Manager Advisory Group (TMAG) and Global Travel Management Executive Council (GTEC)
  • Strategies to speed up NDC adoption
  • Key perspectives from IATA - including ONE Order, Dynamic offers, Sustainability, etc.
  • Perspective on travel management program changes in a new distribution landscape
  • Showcase of live Travel Management Companies (TMCs) and on-line booking tools (OBTs)

Check out the IBTS 2019 highlights video!


IBTS is a by invitation only event. Eligible participants will be contacted with access details in the upcoming weeks.

​Sponsorship/Exhibition Contact​

Senior Manager, Events
Tel: (+41) 22 770 2018

IBTS 2019 - Useful Material

IBTS 2018 - Useful Material

IBTS 2017 - Useful Material

Thank you to our 2018 Sponsors!

Host Airline

Principal & Networking Dinner Sponsor

Platinum Sponsor

Gold Sponsor

Silver Sponsor

Bronze Sponsors



Our Diversity & Inclusion Pledge

IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.



We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information.