Cabin Ops Safety Conference

Lisbon, Portugal
14 - 16 June

Since its launch in 2014, this event has brought together hundreds of cabin safety experts from airlines, regulatory agencies, governments, manufacturers and suppliers to address the most important cabin safety challenges.​​​​​​​​​​​​​ The 2022 edition will take place as an in-person event.

Who will attend

Our previous events have attracted delegates from airlines, emergency equipment suppliers, regulators, training providers, training equipment manufacturers, investigators, human factors specialists and all functions from cabin and safety operations.

Why you should attend

 ​It is the only event of its kind

This unique event brings together all aspects of Cabin Safety under one roof, allowing you fantastic networking opportunities with others in your field of expertise. 130 international organizations, including +100 airlines, regulatory agencies, investigation organizations, aircraft manufacturers, and suppliers attend this event each year.

Informative workshops

Our highly popular workshops will give you numerous opportunities to ask questions and seek answers from your peers and share best practice ideas and suggestions.

The Cabin Safety Exchange

This session generates discussions among delegates and shapes and steers the work of IATA Cabin Safety in the years to come. Tell us your issues and we’ll work together to resolve them. Participate, interact and engage in the dynamic speed-networking event that discusses and captures important global cabin safety issues.

Stay on top of new developments

This event allows the industry to benchmark best practices from leading airlines and to work together to continue to enhance global aviation cabin safety. Plenary sessions are designed to bring important topics relevant to the current issues and developments.


COSC 2021 Agenda

Day 1 - 7th December 


  • 13:30-13:40 (CET) Opening Remarks and Introductions 
    Jonathan Jasper, Senior Manager Cabin Safety, IATA 
    Gabriel Acosta, Head Operational Safety, IATA  
  • 13:40-14:00 (CET) ICAO Cabin Safety Group 
    Martin Maurino, Technical Officer, Global Aviation Safety, ICAO
  • 14:00-14:20 (CET) IATA's Safety Strategy
    Mark Searle, Director Safety, IATA 
  • 14:20-14:35 (CET) Accessibility Update
    Linda Ristagno, Assistant Director External Affairs, IATA 
  • 14:35-14:50 (CET) Wheelchairs in the Cabin-Feasibility Study
    Geraldine Lundy, Owner, Accessible Travel Consultancy 
  • 14:50-15:00 (CET)
  • 15:00-15:40 (CET) Panel-Unruly Passengers 
    Timothy Colehan, Assistant Director External Affairs 
    Michael Gill, Director of Legal Affairs and External Relations, ICAO
    Matthew Vaughan, Director Aviation Security and Cyber, IATA

    Sara Nelson, President of the Association of Flight Attendants-CWA, AFL-CIO

  •  15:40-16:20 (CET) Panel Discussion-Cabin Crew Well-Being 
    Catherine Chan, Group Safety Manager-Operational Safety (Cabin), Cathay Pacific Airways
    Kris Major, European Transport Workers Federation, Unite the Union
    Steve Sneddon, Senior Manager Crew Experience, Virgin Atlantic Airways
    Sandra Alves Pontes, Human Factors Safety Officer, TAP Portugal 
  • 16:20-16:30 (CET) Closing Session 
    Gabriel Acosta, Head Operational Safety, IATA 

Day 2 - 8th December 


  • 13:30-13:40 (CET) Opening Session
    Jonathan Jasper, Senior Manager Cabin Safety, IATA 
  • 13:40-14:10 (CET) Using IDX data to support Cabin SMS 
    Nathan Toltesi, Acting Senior Manager, IATA 
  • 14:10-14:25 (CET) Safety Data within Cabin Safety Management
    Kris Hutchings, Westjet
  • 14:25-14:45 (CET)  Airline Experience in Restart 
    Noel Houlihan, Safety Training Officer, Chief Instructor CCTO, Aer Lingus 
  • 14:45 - 14:55 (CET) 
  • 14:55-15:15 (CET) Adapting and Emerging From The Storm – Rebuilding Trust
    Paul Tizzard, Lovefly Fear of Flying 
  • 15:15-15:35 (CET) Adapting and Emerging: Have airlines invested in the right health & safety initiatives to restore passenger confidence?
    Yen-Pu Paul CHEN, Managing Director, VX Consulting
  • 15:35-16:20 (CET) COSTF Panel Discussion
    Anabel Brough, Safety Manager (Cabin) - Group Safety, Emirates Airlines (Host)
    All members of the IATA Cabin Ops Safety Task Force
  • 16:20-16:30 (CET) Closing Remarks
    Jonathan Jasper, Senior Manager Cabin Safety, IATA 

Registration and Pricing Coming Soon!


Destination & Venue



With seven hills overlooking the River Tejo, Lisbon has a stunning location and an amazing light that immediately captivates visitors.

Lisbon reveals an eclectic range of architectural styles formed as the city expanded: Roman ruins, a Moorish castle and its neighborhood Alfama, the iconic Jerónimos Monastery, and Parque das Nações’ futuristic buildings make up some of the distinctive styles that run through the city.

The sunniest capital in Europe, Lisbon boasts one of the mildest climates and warmest winter seasons. Summer is Lisbon’s driest and hottest season, with mild nights caused by the short distance to the Atlantic. 

Weather in Lisbon 

Epic Sana Lisboa Hotel


Located in Lisbon's upscale Amoreiras district, Epic Sana Lisboa Hotel is a newly built hotel with a rooftop infinity pool. Marquês de Pombal Metro Station is 700 meters away. Featuring contemporary decor, all rooms have flat-screen TVs and minibars. Some offer views of Lisbon. WiFi is available free of charge.

A buffet breakfast is served in the elegant breakfast room or your room each morning. After a meal in the gourmet restaurant, you can enjoy a drink in the Upscale bar. Epic Sana Lisboa Hotel also has meeting rooms for business travelers.

The 24-hour front desk can arrange childcare, laundry, and ironing services. In addition, guests can relax in the indoor and outdoor pools and enjoy a massage at the spa. Lisbon International Airport is 6.7 km away, and Amoreiras Shopping Center is about 300 meters away.

From the Epic Sana Lisboa Hotel, you can reach the lively Bairro Alto district in 20 minutes by public transportation.

Visa Requirements: The IATA TravelCentre provides passport, visa, health advice, and much more. Visit the IATA TravelCentre!


Join IATA's Strategic Partnership Program and benefit from discounts on sponsorship and exhibition rates. 

Sponsorship/Exhibition Contact:

Zhonghua Hu
Sales Manager, Sponsorship & Exhibition- Event
Tel. +33 (0)6 44 27 69 93


Potential Sponsors and Exhibitors may include but are not limited to:

  • Aircraft manufacturers
  • Cabin baggage manufacturers
  • Cabin crew training equipment providers
  • Cabin crew training providers
  • Cabin crew uniform providers
  • Cabin seat manufacturers
  • Electronic flight bag solutions
  • Emergency and survival equipment manufacturers and suppliers
  • Galley equipment manufacturers
  • Inflight medical equipment providers
  • Passenger comfort device designers and manufacturers
  • Safety reporting and safety management software solution providers


Topics of Discussion: 

Day 1:

  • Accessibility in Air Travel 
  • IATA Cabin Safety Activities 
  • IATA Cabin Operations Safety Technical Group Activities 
  • IATA External Affairs Activities 
  • ICAO Cabin Safety Activities 
  • Turkish Bazaar Discussions 

Day 2: Workshops

  • Identifying, Creating and Presenting Safety Performance Indicators 
  • Effective Change Management Processes within Cabin Operations 
  • The Challenges of Regulation, Policies and Procedures relating to Persons with Disabilities 


Day 3:

  • App-Based ECG - Lufthansa's Approach to Introduce mHealth for more Safety on Board 
  • Cabin Crew Mental Health 
  • Data Driven Safety Decisions 
  • Merging of Safety Cultures within Cabin Operations 
  • Post Germanwings 4U9525 
  • Regulating Cabin Crew - Are We Doing Enough? 
  • Service Leadership - Empowering Onboard Leaders 
  • SMS in Airbus Cabin Operations 
  • The Importance of CRM in Inflight Emergencies 
  • Turbulence Encounters
  • Closing Session 

View all the COSC 2019 pictures!



Thank you to our 2019 Sponsors!

Host Airline & Principal Sponsor

Gold Sponsors

Bronze Sponsor

Media Sponsors

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