The Global Airport and Passenger Symposium will take place 15-18 November 2021 in Prague, Czech Republic.
Save the Date!
GAPS - Building capacity for the future together
The Global Airport and Passenger Symposium (GAPS) examines the processes that touch the passenger journey, on the ground and in the air, and impact related airport processes and operations. Delegates will collectively shape future solutions through panel discussions, innovation sessions, and partake in the development of the future passenger journey storyline.
Glimpse into the 2019 Edition
Read the news from the Global Airport and Passenger Symposium 2019 found in IATA's aviation business magazine and discover the organizations that joined us in Warsaw (pdf)
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Target Audience
This Symposium will bring together airline and airport executives and managers who cover:
- Operations managers covering baggage, terminal and ramp
- Security screening
- Airport engineers and architects
- Government and authority representatives
- Technology and solution providers.
Testimonials
“A good and clear view of where the industry is going, a must for the experts.” Choonho Cho, Korean Air
"I found GAPS to be a great opportunity to have a holistic view of industry challenges and trends and tackle these through many good interactive discussions coupled with case studies analysis.” Walid K. Aryan, Etihad Airways
“With collaboration being the key for the business, this event is surely an excellent first step for that.” Susana Santos, ANA Airports de Portugal
"An excellent gathering with fascinating contributions. A perfect launch pad to network and exchange industry ideas. A must attend Event for the passionate aviators." Prof. Dr. Eyden Samunderu, ISM Dortmund
"A great conference, bringing together all parties enabling the traveler journey from airport to the plane, with a view at exploring how to collaborate to improve customer experience and operations efficiency." C. Baillet, Amadeus
Program
Specifically designed panels will explore existing technology solutions alongside processes that could define and impact on-ground concepts, and that can optimize the use of emerging technologies, processes and design developments. Interactive discussions will revolve around valued-added solutions, coupled with case studies analyzing industry implementation and impact.
GAPS is an excellent opportunity to showcase your products and solutions to the aviation community. Find out what kind of privileges we can offer to our sponsors and exhibitors!
Join IATA's Strategic Partnership Program and benefit from discounts on sponsorship and exhibition rates. Get on Board!
Sponsorship/Exhibition Contact:
Mickey Martin
Director Sponsorships & Exhibitions
Email: martinm@iata.org or
mmartin@mcveigh.com
Tel.: 1-631-841-6866
Mobile: + 1 720 616 7119
Photos
Newletters
DAY 1
Videos
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Intro Video GAPS 2019
- GAPS Current Issues (Q1)
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GAPS Changes and opportunities (Q2)
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SITA
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Welcome to GAPS 2019
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Opening Adress Part I and
Part II
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What Does the Future Hold? An Economic and Passenger Outlook
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Keynote Address
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Spotlight Interview: Collaborating on a Sustainable Transport Hub for Europe
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Thought-Leadership Roundtable: Building Capacity for the Future
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Showcase: The Passenger's Voice Survey Results
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Showcase: The Passenger's Voice Panel
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Showcase: The Airport and Beyond
Presentations
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GAPS 2019 Plenary (pdf)
DAY 2
Presentations
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Seamless Journey (pdf)
- Transforming Airport (pdf)
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World of Interactive Data (pdf)
DAY 3
Presentations
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GAPS XChange Sessions (pdf)
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GAPS 2019 Closing Plenary (pdf)
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The Power of Artificial Intelligence (pdf)
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The Delegates Den (pdf)
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GAPS 2019 Closing (pdf)
Videos
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GAPS 2019 Closing Video
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GAPS Closing plenary - Pierre Charbonneau's speech
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Keynote Address – Emotional and Behavioral Biometrics: The Next Frontier
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The Delegate’s Den - Warsaw Edition
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Panel: When the Robots are at the Board Table. Discuss!
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The Power of AI
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GAPS 2020 Announcement Video
Thank you to our Sponsors and Partners!
Our Diversity & Inclusion Pledge
IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.
