Global Airport, Passenger & Accessibility Symposium

Prague, Czech Republic
15 - 18 November
Prague Congress Centre

The Global Airport, Passenger & Accessibility Symposium (GAPAS) will take place 15-18 November 2021 in Prague, Czech Republic. As a bonus, GAPAS will be joining forces with another major IATA event, the IATA Ground Handling Conference. This will provide a unique opportunity to broaden your horizons and expand your network even further! Stay tuned, registration opening soon.

Recover. Reconnect. Rebuild.

The Global Airport, Passenger & Accessibility Symposium (GAPAS) examines the processes that touch the passenger journey, on the ground and in the air, and impact related airport processes and operations. Delegates will collectively shape future solutions through panel discussions, innovation sessions, and partake in the development of the future passenger journey storyline.

Glimpse into the last Edition

Read the news from the Global Airport and Passenger Symposium 2019 found in IATA's aviation business magazine and discover the organizations that joined us in Warsaw (pdf)


GAPS 2019 Photos Gallery


Join the conversation on Twitter with #IATAGAPSand on LinkedIn with #IATAGAPS  linkedIn.png

Target Audience

This Symposium will bring together airline and airport executives and managers who cover:                                                                                                                               

  • Operations managers covering baggage, terminal and ramp
  • Security screening
  • Airport engineers and architects
  • Government and authority representatives
  • Technology and solution providers.
  • Future of accessibility and innovation



“A good and clear view of where the industry is going, a must for the experts.”                                                                               Choonho Cho, Korean Air

"I found GAPS to be a great opportunity to have a holistic view of industry challenges and trends and tackle these through many good interactive discussions coupled with case studies analysis.”                                                                                                   Walid K. Aryan, Etihad Airways

“With collaboration being the key for the business, this event is surely an excellent first step for that.”                                                       Susana Santos, ANA Airports de Portugal

 "An excellent gathering with fascinating contributions. A perfect launch pad to network and exchange industry ideas. A must attend Event for the passionate aviators."                                   Prof. Dr. Eyden Samunderu, ISM Dortmund

"A great conference, bringing together all parties enabling the traveler journey from airport to the plane, with a view at exploring how to collaborate to improve customer experience and operations efficiency."                                                                         C. Baillet, Amadeus


​​​​​​​​​​​​​Specifically designed panels will explore existing technology solutions alongside processes that could define and impact on-ground concepts, and that can optimize the use of emerging technologies, processes and design developments. Interactive discussions will revolve around valued-added solutions, coupled with case studies analyzing industry implementation and impact. ​​​​​​​​​​​​

> IGHC/GAPAS Roadmap 2021 (pdf)

> IGHC/GAPAS Agenda  2021 (pdf)

Networking in the Biz Zone 

Network with your peers and make new business connections in our BizZone. The BizZone is a dedicated space where you can have one-on-one meetings through an appointment based system. This year, BizZone meetings will be offered both on-site in Prague and in a virtual format through our brand new user-friendly event platform.

The event platform will be your single source for the following:

  • Access to program and event content including live-stream or on-demand presentations
  • Making appointments that will occur during the event and will serve as your personal calendar
  • Connecting you with other conference attendees (both in-person and virtual only)

*Note: Access to the platform will be available closer to the event to registered delegates.

We hope that we will see you in person in Prague as the event has always been known for its unique networking opportunities, but will be happy to connect virtually if not possible


GAPAS is an excellent opportunity to showcase your products and solutions to the aviation community. Find out what kind of privileges we can offer to our sponsors and exhibitors!

Join IATA's Strategic Partnership Program and benefit from discounts on sponsorship and exhibition rates. Get on Board!

> Find out about our sponsorship opportunities

Sponsorship/Exhibition Contact


Sandro Francini
Director Business Development

Tel.:      + 1 561 325 8200
Mobile: + 1 561 289 4796

> GAPAS In-Person Attendance Registration

> GAPAS Virtual Attendance Registration

To provide flexibility, the 2021 GAPAS will be a hybrid edition. For those who can travel, we will be delighted to welcome them in Prague. For those who cannot join us in-person, we will offer an online option, including streaming of the key sessions, a virtual exhibition hall and a state-of-the-art virtual appointment tool to facilitate networking. In-person and remote attendees will have many opportunities to connect and share during the conference.

Don't miss out on this excellent opportunity to expand your network and get insights into the latest industry trends and developments.

All you need to know about traveling by air in COVID times.

Registration Type  In-person & Virtual Access Virtual Access Only
IATA Member Airline $390 $250
IATA Strategic Partner $1800 $450
IATA GHP Member $1800 $450
General Public & Non-Member Airlines 


Airport/Government $1250 $450 


The Conference will take place at the Prague Congress Centre.

Prague, capital city of the Czech Republic, is known for its Old Town Square, the heart of its historic core, with colorful baroque buildings, Gothic churches and the medieval Astronomical Clock, which gives an animated hourly show. The City of a Hundred Spires on the Vltava River ranks among the most beautiful cities in Europe.

Prague's location in the heart of Europe makes the city easily accessible to travelers from almost every country. Prague has always been a crossroad of the most important trading routes, as well as a cultural and political center of Europe. One of its major landmarks, Charles Bridge, symbolizes the historical connection between the East & West that made Prague a place where elements of Slavic, German, Italian, and Jewish cultures merged to create a picturesque city with a unique, magical atmosphere. Prague also became an important university center which gave the world a number of personalities without whose discoveries and inventions we could hardly imagine our lives today - contact lenses, screw-propeller or nanofibers.

One of the safest destinations with a great infrastructure offers a variety of different venues. The city has a long tradition in hosting significant international meetings. Thanks to all the changes in recent years, today the Prague Congress Centre offers a unique, meaningful and quality premises for every congress, congress, concert, company event or exhibition. It aspires to be innovative, efficient, pleasant, safe, socially responsible and technologically developed company with high quality services and sustainable operation.

Our Diversity & Inclusion Pledge

IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.

​Thank you to our Sponsors

Gold Sponsors

Silver Sponsors

Media Partners

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