Global Airport, Passenger & Accessibility Symposium

14 September 2021

The Global Airport, Passenger & Accessibility Symposium (GAPAS) will take place 16-18 November 2021 in Prague, Czech Republic. As a bonus, GAPAS will be joining forces with another major IATA event, the IATA Ground Handling Conference. This will provide a unique opportunity to broaden your horizons and expand your network even further! Stay tuned, registration opening soon.

Recover. Reconnect. Rebuild.

The Global Airport, Passenger & Accessibility Symposium (GAPAS) examines the processes that touch the passenger journey, on the ground and in the air, and impact related airport processes and operations. Delegates will collectively shape future solutions through panel discussions, innovation sessions, and partake in the development of the future passenger journey storyline.

Glimpse into the last Edition

Read the news from the Global Airport and Passenger Symposium 2019 found in IATA's aviation business magazine and discover the organizations that joined us in Warsaw (pdf)


GAPS 2019 Photos Gallery


Join the conversation on Twitter with #IATAGAPSand on LinkedIn with #IATAGAPS  linkedIn.png

Target Audience

This Symposium will bring together airline and airport executives and managers who cover:                                                                                                                               

  • Operations managers covering baggage, terminal and ramp
  • Security screening
  • Airport engineers and architects
  • Government and authority representatives
  • Technology and solution providers.
  • Future of accessibility and innovation



“A good and clear view of where the industry is going, a must for the experts.”                                                                               Choonho Cho, Korean Air

"I found GAPS to be a great opportunity to have a holistic view of industry challenges and trends and tackle these through many good interactive discussions coupled with case studies analysis.”                                                                                                   Walid K. Aryan, Etihad Airways

“With collaboration being the key for the business, this event is surely an excellent first step for that.”                                                       Susana Santos, ANA Airports de Portugal

 "An excellent gathering with fascinating contributions. A perfect launch pad to network and exchange industry ideas. A must attend Event for the passionate aviators."                                   Prof. Dr. Eyden Samunderu, ISM Dortmund

"A great conference, bringing together all parties enabling the traveler journey from airport to the plane, with a view at exploring how to collaborate to improve customer experience and operations efficiency."                                                                         C. Baillet, Amadeus

Our Diversity & Inclusion Pledge

IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.

‚ÄčThank you to our Sponsors

Platinum Sponsors 

Gold Sponsors

Silver Sponsors

Media Partners

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information.