Safety and Flight Ops Conference

Baku, Azerbaijan
31 March - 2 April
Baku Convention Center


The IATA Safety and Flight Operations (SFO) conference is IATA's premium annual event bringing together industry leaders, visionaries and innovators. In 2020, IATA is excited to bring you the 9th edition in the diverse city of Baku, Azerbaijan. We are grateful for the support from our Host & Principal Sponsor Azerbaijan Airlines.

Conference Theme: 20/20 Vision: Focusing on the Future

​​​The pace of technological change is exponential. Over the course of the last two or three decades, we have seen computing power, data storage, Internet bandwidth, and the performance of wireless devices increase to the power of 10 for the same cost. As one of the most technology-dependent industries in the world, air transport has been significantly impacted, with new changes bringing new opportunities to improve safety, efficiency and the passenger experience, but also new responsibilities with regard to data management & protection, cyber-safety & security. ​​​​​​​​​​​​​

Change can also pose a threat. Such innovations as hyperloop, flying cars, city-to-city space travel, and drones would not only disrupt our industry by crowding the skies, but also our markets. Right now, our future is unclear: How soon will they arrive? What will be their actual impact? As well as the evolution of technology, we face the issue of climate change. Climate change brings additional unpredictability to our everyday operations in the form of more frequent severe weather events and increased turbulence. ​​​​​​​​​​​​​​​As an ever-growing industry, how can we maintain safe and sustainable operations and even reduce our carbon footprint?

​​​​​​​​​​​​As an industry, we face much uncertainty. SFO 2020 aims to provide us with clarity, pinpointing where we are now, what initiatives are under way, and where we’ll be in three to five years.

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This conference is intended for:

  • Airline CEOs
  • Airline COOs
  • Senior Management is Safety and Flight Operations
  • Leaders from key industry bodies such as EASA, FAA, CANSO, ACI and IFALPA
  • Aircraft and Engine Manufacturers
  • Key industry suppliers
  • Startups
  • Problem solvers

IATA's Director General, Alexandre de Juniac, and the Secretary General of ICAO, Dr. Fang Liu are confirmed to be in attendance.


Download SFO 2020 Preliminary Agenda (pdf)


​​​​ ​​​​​​​​​​

New Entrants

How do we embrace new technologies and game changers entering our industry? ​​​​



Multi-modal Transport

How do we create the transport networks of the future via a multi-modal approach?

Artifical Intelligence

How do we adapt to the rapid technological growth revolutionizing aviation’s best safety and flight operation practices?

Talent of the Future

What new jobs are coming into our industry and how do we attract talent for those new jobs?


As an ever-growing industry, how can we maintain safe and sustainable flight operations?

Cyber Safety

What are the risks, mitigations and measures that the industry is taking to ensure cyber safety?

David Morgan

Chief Flight Operations & Safety Office, Air New Zealand

Jahangir Askerov

President, Azerbaijan Airlines

Simon Hocquard

Director General, CANSO

Patrick Ky

Executive Director, EASA

Claudio Trevisan

Head of Air Operations Department, European Union Aviation Safety Agency

Steve Dickson

Administrator, FAA

Alexandre de Juniac

Director General and CEO, IATA

Brian Pearce

Chief Economist, IATA

Dr. Fang Liu

Secretary General, ICAO

Yigal Unna

Director General of the Israel National Cyber Directorate

Christopher Johnson

Professor and Head of Computing, University of Glasgow



Baku, Azerbaijan

Baku is the capital city of Azerbaijan and the country’s booming center of commerce and international trade. Situated on the western shores of the Caspian Sea, alongside the Bay of Baku, the city has a richly layered history that stretches back long before the Romans, who made inscriptions there in the 1st century CE. At the center of the metropolis is the Inner City or Old City, with its medieval fortifications accented by intricate architectural details. Along with the Maiden Tower and Shirvanshah’s Palace, Baku’s Old City is listed by UNESCO as a World Heritage Site.

Today, Baku remains a fascinating mix of cultural influences from Europe, Asia, and the Middle East. Classified by Lonely Planet as a top international destination for those looking to partake of its thriving nightlife, Baku also has much to offer in terms of fine cuisine, ancient and contemporary architecture, museums, and music venues such as the Baku Jazz Center.

Bakı Konqres Mərkəzi - Baku Convention Center

Completed in 2015, Baku Convention Center is a recent addition to Baku’s long list of architectural gems. The structure was designed by award-winning Austrian architects COOPHIMELB(L)AU to complement the renowned Heydar Aliyev Center, Baku’s principal cultural venue just next door.

With a main auditorium that can accommodate up to 3,500 people, and multiple flexible conference rooms, the convention center has become a popular site for international conferences. Just steps from the city center, Baku Convention Center is easily accessible from both Heydar Aliyev International Airport and Baku Central Railway Station.


JW Marriott Absheron Baku

Whether you are visiting Azerbaijan for business or leisure, you will marvel at the 5-star luxury of JW Marriott Absheron Baku. Ideally located in the city center, hotel guests are near Port Baku Mall, Fountain Square, Shirvanshakh Palace and the Central Botanical Garden. Every hotel room and suite features a generous layout with views of Baku's skyline or the Caspian Sea. Amenities include pillowtop mattresses, marble bathrooms, mini-refrigerators, large workstations and Wi-Fi.

Book a family suite to enjoy a convenient kitchen or an Executive Lounge room for special amenities, including breakfasts and cocktails. The property offers a modern gym, impressive indoor pool and free parking. Pamper yourself at the luxury spa and indulge in delicious cuisine and drinks in one of the hotel's restaurants or lounges. If you are planning an event, you'll value our cutting-edge audiovisual technology, much-lauded catering and sophisticated venues, including the Sharg Zali ballroom, the largest hotel ballroom in Baku.

Registration Rates

Registration Types 2020​ *​Early BIRD RATE ​Regular RATE
IATA Member Airline ​ $ 950 $ 1150
Non-IATA Member Airline ​ $ 1050 ​$ 1350
IATA Strategic Partner ​ $ 1275 $ 1525
Airport/Regulator $ 1050 $ 1350
ATS Provider $ 1275 ​ $ 1275
Solution Provider + Other $ 1350 $ 1750


* Early Bird rate expires 24 January

The Prospectus will be available soon!

Sponsorship/Exhibition Contact:

Mickey Martin
Director, Business Development, McVeigh Global Meetings and Events
Tel: +1 631 841 6866


Highlights from SFO 2019

Please check out the SFO 2019 photo gallery.

IATA's annual Safety and Flights Ops Conference (SFO 2019) was held at The Crowne Plaza Hotel in Barcelona, Spain on 2-4 April 2019.

All this was made possible thanks to the conference sponsors: Air Europa, Azerbaijan Airlines, Inmarsat Aviation, Enaire, GE Aviation, Viasat, Boeing, Airbus, Heico, NATS, Nav Canada and Vistair.



Thank you to our 2019 Sponsors!

Platinum Sponsors

Gold Sponsor


Silver Sponsors

Bronze Sponsor


Supporting Organizations

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Media Sponsors


Thank you to our 2020 Sponsor!

Host Airline & Principal Sponsor


Gold Sponsor

Silver Sponsor


Media Sponsors

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